The Warehouse Supervisor II supervises the timely receipt, stocking, order filling, or shipment of merchandise. May supervise employees who operate rolling stock equipment and/or automated equipment. Job Responsibility • Reviews WMS reports; notifies WMS personnel regarding shutdowns or other WMS failures. • Utilizes Standard Operating Procedures to resolve and correct problems; communicates issues to Inbound/Outbound Manager. • Reviews reports to determine daily department staffing levels; reviews staffing plan with Inbound/Outbound Manager. • Develops continuity in utilization of Labor Transfer pay program. • Conducts weekly and monthly staffing review with Inbound/Outbound Manager. • Partners with Training Department to monitor new employee development tracking. • Plans daily production goals. • Utilizes Productivity Improvement Plan process to identify improvement areas. • Reviews quality measurements and reports status to Inbound/Outbound Manager. • Maintains employee records on a daily basis. • Supports safety programs to reduce or eliminate employee injuries. • Conducts annual employee reviews and merit increase evaluations. • Interviews and selects candidates for employment in partnership with Human Resources department. • Performs counseling sessions and is empowered to dismiss employees in applicable situations. Job Qualifications • Understanding of inventory accounting. • Knowledge of specific inbound or outbound functions within the distribution center. • Strong attention to detail • Demonstrated skills necessary to assist employees in conflict resolution and one-to-one communication. • Good oral and written communication skills to include interviewing skills. • Computer skills: warehouse management systems, Word, Excel, and payroll/personnel systems such as KRONOS. Working Conditions • Must be able to physically move throughout the distribution center to monitor the flow of merchandise. • Exposure to changing climatic conditions. • Exposure to dust, lighting and noise. • Some heavy lifting, bending, stooping, squatting, and kneeling may be required to assist employees when necessary. Education/Experience • Automated distribution center experience preferred. • Two or more years of supervisory experience. • Warehouse Management System (WMS) experience preferred.