Refund and cancellation policy

Last updated 13 October 2026.

Monthly plan, no refunds

Job Alerts is paid month by month. Payments aren’t refunded, including for a partly used month.

Cancelling stops the next payment

Cancel from your dashboard (“Manage or cancel subscription”) whenever you like. Automatic renewal stops straight away, so you won’t be charged again, and your alerts keep coming until the end of the month you’ve already paid for.

Mistaken charges

If you were charged by mistake, for example twice for the same month or after you had cancelled, email [email protected] and we’ll refund that charge in full. It goes back to the card or UPI account you paid with, through our payment provider Dodo Payments, and usually arrives within 5–10 business days.