The role supports a rapidly growing organization by managing and streamlining delivery across multiple IT initiatives, bringing structure, clarity, and strategy to a dynamic technology environment. Key Responsibilities: • Manage and oversee multiple concurrent IT projects from initiation through delivery • Drive process improvements in an environment where formal processes are still being developed • Work closely with cross-functional teams to ensure project goals, timelines, and deliverables are met • Prepare bi-weekly initiative summaries for senior leadership and executive reporting • Support cloud migration and the organization's ongoing shift toward a DevOps and Agile mindset • Help advocate for and implement tools like Confluence to enhance documentation and collaboration • Provide light JIRA administration, particularly using JIRA Data Center edition (on-prem), including role setup and integration support • Serve as a communication hub to keep stakeholders aligned and informed • Facilitate and support User Acceptance Testing (UAT) processes • Identify, elevate, and track bandwidth constraints and project risks Qualifications: • 5+ years of experience managing IT projects in complex environments • Comfortable navigating both Agile and Waterfall methodologies • Excellent organizational and multitasking skills with a detail-oriented and proactive mindset • Strong communication and stakeholder management skills, including executive communication • Jira experience, with a strong understanding of its usage • Certified Scrum Master • Experience as a Scrum Master with a project management background • Ability to identify and address issues within Scrum and sprint methodologies Preferred Skills: • Experience managing projects related to cloud migrations, SaaS environments, and/or DevOps practices • Familiarity with JIRA (Data Center edition) and MS Project • Experience with process improvement and change management • Business analysis experience, particularly related to User Acceptance Testing • PMP, PMI-ACP, or Scrum Alliance certifications