Overview Head of Revenue Operations (RevOps) As a pivotal executive leader in our Series A-stage startup, you'll dive into the high-energy world of early-stage scaling, where agility meets ambition. With a battle-tested Go-To-Market (GTM) engine in the US and proven product-market fit in a high-potential industry, you'll architect and orchestrate the end-to-end revenue ecosystem from the ground up. Championing seamless alignment across sales, marketing, and customer success, you'll spearhead strategic initiatives that propel scalable expansion, operational excellence, and outsized revenue acceleration all while navigating the dynamic, resource-lean realities of a fast-moving start-up environment. Key Responsibilities • Develop and execute a unified revenue strategy across sales, marketing, and customer success, tailored to the lean, iterative nature of Series A growth. • Optimize end-to-end revenue processes, including lead generation, pipeline management, and customer retention, with a focus on rapid experimentation and quick pivots. • Implement and manage RevOps technology stack (e.g., CRM, marketing automation, analytics tools), prioritizing cost-effective, scalable solutions that fit bootstrapped budgets. • Analyze data to provide actionable insights and forecast revenue performance, leveraging scrappy tools to inform real-time decisions in a volatile market. • Collaborate with cross-functional leadership to align goals and KPIs, fostering a collaborative start-up culture where every team member contributes to revenue wins. • Drive operational efficiency through process automation and workflow improvements, building lightweight systems that evolve with the company's hyper-growth trajectory. • Lead, mentor, and grow a high-performing RevOps team, starting small and scaling talent acquisition to match funding milestones and expansion phases. • Champion start-up-specific initiatives, such as integrating revenue ops with product development for faster iteration and launching pilot programs to test GTM assumptions in new markets. Qualifications • 7+ years of experience in revenue operations, sales operations, or related roles, with at least 3 years in a Series A or early-stage start-up environment. • Proven track record of scaling revenue processes in a high-growth, resource-constrained setting, where you've turned limited headcount into outsized impact. • Expertise in CRM platforms (e.g., Salesforce, HubSpot) and data analytics tools, with hands-on experience implementing them in fast-paced, under-resourced teams. • Strong leadership and team management skills, demonstrated by building and motivating small, cross-functional teams in ambiguous start-up scenarios. • Excellent analytical, strategic, and communication skills, with the ability to translate complex data into simple, actionable stories for non-technical founders and stakeholders. • Bachelor’s degree in business, finance, or related field; MBA preferred, especially from programs emphasizing entrepreneurship or venture-backed growth. Preferred Skills • Experience in SaaS or technology-driven companies, particularly those navigating Series A transitions from seed-stage chaos to structured scaling. • Familiarity with modern RevOps tools and methodologies, including no-code/low-code platforms that enable quick wins without heavy engineering support. • Ability to thrive in a fast-paced, dynamic environment, embracing the unpredictability of start-up life from all-hands pivots to celebrating small revenue breakthroughs. • Entrepreneurial mindset, with prior experience as a player-coach in early-stage ventures, where you've worn multiple hats to drive revenue without established playbooks. • Comfort with ambiguity and lean operations, including bootstrapping processes using free tiers of tools and fostering a "build-measure-learn" ethos aligned with start-up methodologies like Lean Start-up or Growth Hacking.