Position Purpose: The Associate Experience & Site Coordinator serves as the primary point of contact for associates and leaders within assigned building(s), ensuring day-to-day operations run smoothly and the associate experience is consistent across all campuses. This role is responsible for coordinating site activities, managing facility and program needs, and partnering with cross-functional teams - including Facilities, Security, Events, Human Resources, and Internal Communications - to ensure building operations and associate needs are handled efficiently and effectively. Key Responsibilities: • 40% Collaboration & Communication - Acts as the primary liaison between site leadership, associates, and cross-functional partners to ensure assigned building(s) operate effectively, and associate needs are addressed promptly. Manages associate and leader requests, providing direct responses or coordinating resolution through the appropriate team. Maintains site communications, including digital display boards and communication channels, ensuring content is current, accurate, and on-brand. Monitors and engages on site-specific communication platforms to maintain an active and informed associate community. Serves as a culture champion. • 40% Event & Site Management - Plans and coordinates company or building specific associate engagement events, including logistics, space setup, catering, and vendor coordination, ensuring consistency across sites where applicable. Supports quarterly engagement events, giving back initiatives, and site-specific programming in partnership with the broader SSC events team. Conducts regular building walkthroughs to identify facility issues, engage with associates, and proactively address operational needs. Monitors building level supplies, maintains punch lists, and oversees site-specific program needs including lobby décor, café partnerships, and amenity services. Coordinates large deliveries and manages space reservation processes for outdoor spaces. • 20% Site Process Improvement & Coordination - Executes and maintains site and program processes, ensuring consistency and continuous improvement across building operations. Supports functional requests related to site responsibilities, including visitor badge approvals, fitness center waivers, and campus space reservations. Serves as the escalation point for urgent facility issues and coordinates with Facilities and Security teams for timely resolution. Direct Manager/Direct Reports: • This Position typically reports to Manager or Sr. Manager • This Position has 0 direct reports. Travel Requirements: • Typically requires overnight travel 5% to 20% of the time. Physical Requirements: • Most all of the time is spent sitting in the same position or standing/walking or there is some requirement to lift or handle material or equipment of moderate weight (8-20 pounds). Working Conditions: • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: • Must be eighteen years of age or older. • Must be legally permitted to work in the United States. Preferred Qualifications: • Working knowledge of Microsoft Office Suite • Excellent written and verbal communication skills • Knowledge of company policies and procedures • Proactive and ability to work with little or no direction • Experience balancing competing priorities and able to learn new skills quickly • Proficient in organization and time management, with strong attention to detail Minimum Education: • The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education: • No additional education Minimum Years of Work Experience: • 1 Preferred Years of Work Experience: • 2 Minimum Leadership Experience: • No previous leadership experience Preferred Leadership Experience: • No previous leadership experience Certifications: • None Competencies: • Action Oriented • Decision Quality • Manages Ambiguity • Optimizes Work Processes • Communicates Effectively • Customer Focus