Job Opportunity Job ID: 56219 Positions Location: Lansing, MI Job Description General Purpose of Job: The Description: Positions Location: Lansing, MI Job Description General Purpose of Job: The Revenue Cycle Analyst partners with revenue cycle and clinical operations to optimize financial performance and maximize revenue opportunities. This role brings deep expertise and a holistic understanding of clinical and financial workflows to perform root cause analysis, identify process gaps, and drive workflow and technology-enabled improvements. The Analyst proactively monitors performance, analyzes results, and delivers actionable, data-driven insights to support revenue optimization, reduce avoidable write-offs, and improve operational efficiency across the Region. Essential Duties: This job description is intended to cover the minimum essential duties assigned on a regular basis. Team members may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position. • Conducts in-depth root cause analysis of revenue leakage, avoidable write-offs, and performance variation, summarizing findings and recommending actionable improvements to support leadership decision-making and process improvement. • Develops and proposes mitigation strategies, including workflow redesign, education, and technology-enabled solutions, to address systemic issues. • Leads and supports initiatives to reduce avoidable write-offs across UMH Sparrow and UMH West. • Facilitates and leads stakeholder meetings, providing high-level problem solving with consideration of revenue, compliance, and operational impacts. • Partners with payers to address policy changes, claim processing issues, and systemic drivers of write-offs. • Educates clinical and operational teams on workflows, payer requirements, and process improvements to improve outcomes and mitigate write-offs. • Leverages technology, analytics tools, and software solutions to track performance, monitor progress, and support improvement initiatives. • Partners with Regional IT to design and implement Epic build changes, enhanced functionality, and new or optimized workflows. • Translates complex quantitative and qualitative data into clear, actionable insights through written summaries, dashboards, and presentations for leadership. • Monitors trends, variances, and outliers to proactively identify revenue risk, opportunity, and performance improvement areas. • Serves as a senior analytical resource and escalation point for complex reporting, metrics, and analytical questions. • Participates in regional and systemwide initiatives by providing analytical expertise and reporting support. • Mentors and supports Analyst I and II staff in reporting standards, best practices, and analytical techniques, fostering strong analytical capability across the team. • Builds and maintains strong regional partnerships with clinical, revenue cycle, IT, and payer stakeholders.      Job Requirements General Requirements • Coding Certification – preferred. Work Experience • Minimum 5 years of Healthcare Revenue Cycle / Finance experience required. Education • Bachelor's degree in Business, Healthcare Administration, Science, Economics, Finance or related field. • Master's degree in Business, Healthcare Administration, Science, Economics, Finance or related field – preferred. Specialized Knowledge and Skills • Strong verbal, written and interpersonal communication skills. • Strong organization and time management skills and ability to handle multiple priorities. • Strong critical thinking, analytical and problem solving skills with a focus on supporting process improvements • Ability to work in a collaborative team environment. • Advanced knowledge of clinical operations and revenue cycle operations with ability to translate information • Ability to lead meetings • Advanced knowledge in payer reimbursement and compliance guidelines • Proficiency with Microsoft Office products, Excel, Word, PowerPoint. • Ability to lead projects, optimize systems, and drive organizational change. • Expert knowledge of Epic charging workflows, payer reimbursement, and regulatory compliance • Advanced knowledge of Epic clinical and revenue applications, reports, and system capabilities. • Demonstrated ability creating SBARs, power point slides, root cause analysis including recommendations and outcomes • Strong analytical skills including demonstrated experience using Slicer Dicer and other reporting tools. • Desire to continuously learn and apply new improvement methodologies, and to spread successful innovation through the institution. • In-depth knowledge of hospital and professional billing processes including payer behavior • Experience with Tableau dashboards – preferred. University of Michigan Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. #LI-MA1 Job Family Administrative/Clerical Requirements: Shift Days Degree Type / Education Level Bachelor's Status Full-time Facility Sparrow Hospital Experience Level Under 4 Years