Job Requirements We are looking for an experienced Platform QA Manager to lead quality engineering for our enterprise SaaS platform. You will lead a team of Quality Engineers and partner closely with Engineering, Product, Solution Architect, and other teams to ensure high-quality platform releases and reliable end-to-end customer workflows. What You’ll Do • Lead and develop a team of Quality Engineers/SDETs. • Own release quality, test strategy, execution, and sign-off. • Drive end-to-end testing across business workflows, personas, products • Analyze customer workflows, configurations, and feature usage to identify critical end-to-end processes. • Build and evolve scalable UI and regression automation & automate critical business paths • Improve test coverage using customer scenarios, production learnings, defects, and usage patterns. • Lead defect analysis and ensure significant failures result in improved regression coverage. • Partner with Engineering and Product teams to identify quality and architecture risks early in the development lifecycle. • Establish and track quality metrics including defect detection, production/UAT escapes, automation coverage, regression effectiveness, and test reliability. • Drive continuous improvement in QE processes, tools, frameworks, and engineering practices. What We’re Looking For • 10+ years of experience in Quality Engineering, SDET, or related roles, with 3+ years in a people-management role. • Strong experience testing complex, distributed enterprise SaaS platforms. • Experience with automation technologies such as Playwright, Selenium, Cypress, REST Assured, or equivalent. • Strong debugging, root-cause analysis, and problem-solving skills. • Proven ability to work across Engineering, Product, Architecture, and customer-facing teams. • Experience with AI-assisted testing or modern AI-based quality tools is a plus. • Experience working with customer workflows, business use cases, and HR technology is a plus. Why join this team This role offers the opportunity to shape how quality is delivered across a complex, high-impact platform. You will help Phenom move from testing features and projects independently to building a shared, intelligent quality system that learns from every customer journey, release, defect, and integration. #LI-JG1