Description Passionate about the outdoors and seeking career growth in Colorado's stunning mountains? Join us at Devil’s Thumb Ranch Resort & Spa, where our award-winning Ranch Creek Spa offers a serene mountain escape nestled in the heart of the Colorado Rockies. With affordable shared housing and access to year-round outdoor recreation—skiing, hiking, and more—this is your chance to build a rewarding hospitality career in one of Colorado’s most stunning settings. Principle Purpose of Job Devil's Thumb Ranch Resort & Spa is seeking a warm, detail-oriented Spa Concierge to be the face of the spa and help create exceptional guest experiences. This role is ideal for someone who is friendly, organized, and service-driven, with a passion for wellness and hospitality. From greeting guests to maintaining inviting, orderly spaces, you’ll ensure every visit to Ranch Creek Spa is seamless and memorable. Essential Duties and Responsibilities: • Warmly welcome guests, provide orientation to spa facilities, and guide them through their visit. • Schedule spa appointments via phone, email, and in person with accuracy and efficiency. • Maintain a clean, organized, and tranquil spa environment including locker rooms, lounge areas, and boutique displays. • Assist guests with food and beverage orders from the spa menu and serve refreshments throughout their experience. • Offer recommendations and assistance in the spa boutique; restock products and support inventory management. • Maintain strong knowledge of spa treatments, promotions, and seasonal offerings (training provided). • Complete daily opening and closing duties, securing all supplies and ensuring readiness for the next day. • Communicate clearly and effectively with spa therapists, team members, and other departments to support smooth operations. Requirements Qualifications: • Outstanding customer service skills with a friendly and professional demeanor. • Ability to anticipate guest needs and go above and beyond to create a positive experience. • Strong communication and organizational skills in a fast-paced environment. • Fluent in English, both written and verbal. • Willingness to learn spa-specific systems and product knowledge. • Must be able to stand, walk, or sit for extended periods and lift up to 25 pounds or more. • Team-oriented mindset with a commitment to cleanliness, safety, and professional conduct. • Previous hospitality or spa experience is a plus, but not required—training provided.