Job Description We are seeking a professional and organized Assistant Manager to join our team at our store located at 2495 Lincoln Highway East Unit 21 in Lancaster. As an Assistant Manager, you will play a crucial role in supporting the Store Manager in overseeing daily operations, leading staff, and ensuring exceptional customer service. • Assist the Store Manager in overseeing daily store operations and staff management • Lead, train, and motivate team members to maintain high performance standards • Ensure excellent customer service by addressing customer inquiries and resolving issues promptly • Manage inventory levels, conduct regular stock checks, and place orders as needed • Handle cash transactions, deposits, and financial reporting accurately • Implement and maintain merchandising standards to optimize sales and store appearance • Assist in creating employee schedules and managing time-off requests • Enforce company policies and procedures to maintain a safe and compliant work environment • Analyze sales data and contribute to strategies for improving store performance • Step in for the Store Manager in their absence, making key decisions as needed Qualifications • Proven experience in retail or customer service, with supervisory experience preferred • Strong leadership skills with the ability to motivate and guide team members • Excellent customer service skills and a customer-focused mindset • Proficiency in inventory management and cash handling procedures • Solid problem-solving abilities and decision-making skills • Strong communication skills, both verbal and written • Excellent time management and organizational skills • Computer proficiency, including experience with POS systems and scheduling software • High school diploma or equivalent preferred • Knowledge of retail operations and store management practices • Ability to work flexible hours, including evenings, weekends, and holidays • Physical ability to stand for extended periods and lift up to 25 pounds Additional Information All your information will be kept confidential according to EEO guidelines.