Intake Specialist
Community Support Services, Inc. · cssbh.org
Akron
Straight from the company’s own careers site.
The job in short
Intake processing.
ClinicalInsurance
Details
- Found
- 5 d ago · posted 2026-10-28
- Location
- Akron, OH, USA
- Pay (as listed)
- $24–$31.75 an hour
Full description
Job Details: Job Location: Community Support Services - Akron, OH, Position Type: Full Time (40 Hours), Salary Range: $24.00 - $31.75Hourly, The Opportunity: We are seeking to hire an Intake Specialist to join our Intake & Assessment Team. This individual will provide diagnostic assessments for individuals seeking behavioral health services with the agency.
What You’ll Do:
Provide diagnostic assessment services for persons referred to Community Support Services per established agency procedures, including the completion of all required documentation.
Consult with immediate supervisor and/or the Chief Clinical Officer regarding clinical concerns including potential risk for self-harm, suicide, and homicide. Follow clinical recommendations as indicated.
Complete off-site intakes as assigned.
Refer persons seen for intake to alternative agencies based on clinical needs when appropriate.
Assist with responding to clinical inquiries made through agency e-mail and telephone calls as requested.
Conduct appropriate follow-up when individuals do not attend scheduled intake appointments.
Refer to the Engagement Team when appropriate based on established protocols.
Coordinate with local hospitals as requested.
If deemed as a Health Officer by the Summit County ADM Board, conduct assessments for emergency admission, completing any required documentation.
Observe all rules of confidentiality as it relates to persons served, information both internally and in dealing with outside individual(s) and /or agencies.
Responsible for being knowledgeable about rights of individuals served and procedures governing them.
This position is full-time (40 hours a week) working normal business hours.
What We’re Looking For:
Minimum of a Master’s degree in counseling, social work, marriage and family therapy, psychology, or a closely related behavioral health field required.
Minimum of LSW or LPC required.
Prior experience in working with individuals with severe and/or persistent mental illnesses desirable.
Prior experience in behavioral health, including conducting assessments, evaluating risk, developing diagnostic impressions, and making treatment or service recommendations.
About Us: For over 35 years, Community Support Services has been making a difference in the lives of countless individuals with severe and persistent mental illnesses. Our nearly 300 employees are real-life champions committed to quality treatment, collaborative care, and effective outcomes. Located in downtown Akron, Ohio, we serve as a leader in behavioral health care for the entire Summit County area.
What We Offer:
Working within in a mission-driven, highly engaged environment
A supportive, professional workplace with excellent resources
Engaging, autonomous atmosphere
Professional Development Assistance and Education Assistance Program
Program-Site Eligibility for the Public Student Loan Forgiveness Program
401(k) with 5% employer contribution
10 paid holidays and 15+ days of PTO annually
Health, Dental, and Vision insurance
Subsidized membership to local YMCA branches
Life insurance and short- and long-term disability
Qualifications: Company's website: www.cssbh.org
Company's Facebook page: https://www.facebook.com/103601489691547/
Community Support Services is an equal opportunity employer utilizing affirmative action for veterans and candidates with disabilities.
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