Job Details: Level: Experienced, Job Location: Corporate Office - FOREST, VA, Salary Range: $14.00 - $14.50Hourly, Customer Service • Greet every guest in a friendly and professional manner. • Provide knowledgeable assistance with menu items, specials, and customer questions. • Take customer orders accurately and efficiently. • Provide attentive and courteous service throughout the guest’s visit. • Check on dining room guests and assist with additional needs when appropriate. • Handle guest concerns professionally and involve management when necessary. • Thank guests and help create an experience that encourages them to return. Cashier & Order Management • Accurately enter customer orders into the Square POS system. • Process cash, credit card, and other approved forms of payment. • Maintain accuracy when handling cash and completing transactions. • Ensure orders are entered correctly, including modifications and special requests. • Coordinate with the kitchen to ensure orders are delivered accurately and efficiently. • Assist with takeout and third-party delivery orders as assigned. Milkshakes & Desserts • Prepare milkshakes, specialty shakes, and dessert items according to Corner Burger recipes and presentation standards. • Follow established portion and build standards. • Maintain cleanliness and sanitation of shake and dessert equipment. • Keep shake and dessert stations properly stocked throughout the shift. • Monitor ingredients and notify management when products need to be restocked. Dining Room & Beverage Stations • Maintain a clean dining room throughout the entire shift, not just at opening and closing. • Clean and sanitize tables, chairs, counters, and other guest areas. • Regularly check and clean beverage and drink stations. • Restock cups, lids, straws, napkins, condiments, utensils, ice, and other supplies. • Sweep and spot-clean floors as needed. • Empty trash before receptacles become overly full. • Keep entryways, counters, and other guest-facing areas clean and presentable. • Ensure the restaurant remains welcoming and ready for guests throughout service. Cleaning & Side Work • Maintain a clean, sanitary, and organized cashier and service workspace. • Complete assigned opening, shift-change, and closing responsibilities. • Clean and sanitize equipment and work surfaces according to restaurant procedures. • Restock Front of House supplies before leaving a shift. • Assist with general restaurant cleaning as assigned. • Follow all food-safety, sanitation, and personal-hygiene requirements. Teamwork & Reliability • Arrive on time, in proper uniform, and ready to work for every scheduled shift. • Communicate effectively with kitchen employees, fellow FOH employees, and management. • Work with a sense of urgency during high-volume periods. • Assist teammates when another station needs support. • Follow direction from the General Manager and designated restaurant leadership. • Maintain a positive and professional attitude with guests and coworkers. Qualifications: The ideal candidate will have: • Previous restaurant, fast-casual, cashier, retail, or customer-service experience preferred. • Strong customer-service and communication skills. • Ability to learn and accurately operate a POS system. • Basic cash-handling and math skills. • Ability to follow recipes and preparation instructions for shakes and desserts. • Strong attention to cleanliness and organization. • Ability to multitask and remain friendly and professional during busy periods. • Dependable attendance and a strong work ethic.