This position is located in Norman area. ELIGIBLE FOR A $5,000.00 SIGN ON BONUS! JOB SUMMARY: The Nurse Supervisor is responsible for supporting the manager in day-to-day operations of the nursing staff at a 24-hour Behavioral Health Crisis Center operating under the CCBHC model. This role ensures the delivery of high-quality, trauma-informed, and person-centered care to individuals experiencing mental health or substance use crises. POSITION SPECIFIC DUTIES & RESPONSIBILITIES: • Ensure adequate nursing coverage and supervision on all shifts. • Provide direct nursing care on the unit as needed. • Ensure all services follow established protocols. • Monitor and improve workflow for safety and efficiency. • Maintain a daily presence to observe, assess, and adjust staff and client interactions. • Monitor environmental factors that may impact client care. • Notify program leadership of issues requiring higher-level management or security intervention. • Motivate staff for positive, and high-performance customer service. • Develop staff skills in stress management, communication, and interventions. • Identify and address potential personnel issues in collaboration with Nurse Manager. • Track and provide required nurse training (e.g., CPR, Restraint). • Collaborate with leadership to enforce policies and procedures. • Provide clinical consultation and crisis intervention. • Oversee the clinical nursing student program. • Serve as interim Nurse Manager when needed. • Act as Administrator on Call as scheduled. • Assist Nurse Manager with additional duties as assigned. QUALIFICATIONS EDUCATION: • Associate of Science in Nursing (ASN) Required • Bachelor's Degree in Nursing (BSN) Preferred EXPERIENCE: • 5+ years of active licensure as a Registered Nurse with active working experience. • 1+ years of supervisory experience required, Charge Nurse experience applicable. • Experience working with clients with mental illness and co-occurring disorders and/or substance abuse preferred. PERFORMANCE COMPETENCIES: • Communication • Decision Making • Engagement • Initiative and Accountability • Interpersonal • Learning • Organizational Alignment • Quality of Work KNOWLEDGE/SKILLS/ABILITIES: • Understanding of mental illness and substance abuse disorders, clinical experience and leadership ability. • Comprehensive understanding of nursing best practices, patient care and healthcare facility management. • Familiarity with state and federal healthcare regulations (HIPAA, OSHA) • Ability to effectively deliver staff training. • Ability to work independently and collaboratively within interdisciplinary teams. • Ability to maintain discretion and confidentiality. • Effective conflict resolution and de-escalation skills. • Ability to assess and respond to emergency situations quickly and appropriately. • Excellent verbal and written communication skills. CERTIFICATIONS/LICENSES: • Must be a licensed Registered Nurse in the State of Oklahoma • Must possess a valid Driver License and satisfactory driving record to use agency and/or personal automobile to travel to locations other than primary office. • Must posse current/active American Heart Association (AHA) Basic Life Support (BLS) Certificate or completion of FCS -approved CPR and/or First-Aid Certification. SAFETY SENSITIVE JOB CLASSIFICATION: This job is classified as a “safety-sensitive” position as defined by the Oklahoma Medical Marijuana and Patient Protection Act. Due to the “safety-sensitive” classification, an employee in this position would be subject to drug and alcohol testing, including random testing. Marijuana is one of the substances included in the drug panel screening. Possession of a medical marijuana license will not excuse you from the testing process or the consequences of testing positive for marijuana per the Family & Children’s Services Drug Free Workplace Policy, including possible revocation of a job offer or dismissal from employment. ADDITIONAL INFORMATION: • Completion of FCS-approved Therapeutic Options (TO), seclusion/restraints, and any other required training for CCC Nursing Staff within 90-days of hire. • Participation and successful completion of formal Leadership Training for Frontline Managers/Supervisors through FCS.