The Imaging Referrals Scheduler is responsible for the precertification and scheduling of Imaging exams and coordinating care with outside facilities as necessary. The position serves as a resource to all Imaging modalities and sites. CORE RESPONSIBILITIES: • Receives requests for imaging exams and acquire pre-certification if needed. • Obtains pertinent medical history/medical necessity and compiles for Radiologist protocol review. • Ensures orders are correct and appropriately communicate when a Radiologist recommends order changes to clinical teams. • Maintains knowledge of patient prep instructions based on Imaging modality and exam ordered. • Provide patients and family members with appropriate education and instruction. • Screens patients for contraindications. • Schedules patients. • Coordinates Imaging appointments for patients outside of InterMed when necessary and performs follow-up to ensure these exams are scheduled and completed. • Answers/triages incoming calls. • Requests outside records when needed. • Understands/utilizes all electronic and computer systems including basic trouble shooting. • Participates in the onboarding of new team members. • Maintains strict confidentiality in alignment with HIPAA (Health Insurance Portability and Accountability) guidelines and InterMed policies. • Perform other duties to support the mission, vision and values of InterMed. MISSION AND VALUES: • Follows InterMed’s mission to provide patient-centered primary care, putting the patient first to deliver high quality, high value care. • Provide the highest quality care to our patients with a level of service that exceeds their expectations. • Maintain a positive attitude and always treat our patients and each other with dignity and respect. • Insist on honesty and integrity from each other and our business partners. • Make teamwork a core component of our relationships between physicians, colleagues, and patients. • Embrace change to better serve our patients. • Use business practices that feature individual accountability and group responsibility to ensure delivery of high value healthcare. • Have fun as we carry out our mission to serve. KNOWLEDGE, SKILLS, AND ABILITIES: • Education: • High School diploma or equivalent required • Experience: • Prior medical office experience preferred • Experience with EMR strongly preferred • Demonstrated proficiency with Windows-based computer applications and the ability to efficiently type and navigate systems while conversing with patients or family members. • Understanding of medical terminology preferred • Excellent professional judgement, attention to detail, phone skills, and decision-making ability • Proven ability to prioritize and handle multiple tasks • • Excellent communication skills The estimated compensation range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications, and other job-related reasons. Certain positions may be eligible for incentive compensation plans above and beyond base compensation.