Senior Configuration Management Engineer Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Are you passionate about maintaining the backbone of enterprise IT services and systems? Join Uline as a Senior Configuration Management Engineer, where you’ll lead and enhance our Configuration Management Database (CMDB), ensuring accurate and reliable data across our technology landscape. Use your expertise to translate data into a trusted resource that supports IT operations and informs decisions across our growing North American company. Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on. Position Responsibilities • Own and manage the CMDB, ensuring data is accurate, current and properly documented. • Develop reports and dashboards, providing actionable insights to support audits, configuration status, lifecycle and executive decision making. • Improve data accuracy by implementing automated workflows, discovery tools and system integrations. • Establish and implement Configuration and Asset Management systems, standards and policies to ensure consistency and reliability. • Collaborate across teams to gather and analyze data, translating findings into scalable CMBD capabilities. Minimum Requirements • Bachelor's degree in Computer Science, Information Technology, or a related field or equivalent work experience. • 10+ years of IT experience, with a strong understanding of ITSM products such as ServiceNow, Flexera One, HP Service Manager or BMC Atrium. • Practical coding and automation skills with PowerShell, Python, SQL, APIs or similar technologies. • Strong problem solving, analytical and decision-making skills. • Uline does not participate in the H-1B lottery. Benefits • Complete health insurance coverage and 401(k) with 6% employer match that starts day one! • Multiple bonus programs. • Paid holidays and generous paid time off. • Tuition Assistance Program that covers professional continuing education. Employee Perks • On-site café and first-class fitness center with complimentary personal trainers. • Over four miles of beautifully maintained walking trails. About Uline Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations. Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site. EEO/AA Employer/Vet/Disabled #LI-KK2 #CORP (#IN-PPITL1) #ZR-HQIT Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!