Receptionist Front Desk | Customer-Facing Role | Career Growth Opportunity Krause Family Ford of Woodstock Be the First Impression That Sets the Tone for the Entire Dealership Experience Krause Family Ford of Woodstock is seeking a friendly, professional, and highly organized Receptionist / Customer Experience Coordinator to join our growing team. This is a key front-line role responsible for creating a welcoming environment and ensuring every customer interaction starts with a positive, professional experience. For over 30 years, Krause Family Ford of Woodstock has built its reputation on customer satisfaction, employee growth, and long-term stability. We believe our employees are more than just a number—we support individual development, promote from within, and celebrate success across every department. Krause Family Ford of Woodstock is part of the Krause Auto Group with a portfolio of world-class automotive brands including BMW, Mercedes-Benz, Ford, Lincoln, Hyundai, Genesis, Kia, Volvo, Toyota, Honda Lamborghini, Aston Martin, Rolls-Royce, Koenigsegg, McLaren, and Lotus across multiple states, you’ll be joining a fast-paced organization with long-term career growth opportunities. Why You’ll Love It Here • 401(k) with company match • Dental & vision insurance available • Paid vacation, PTO, and holidays • Career advancement opportunities—we promote from within • Employee discounts on vehicles, parts & service • Family-owned and operated culture • Long-term career stability • Supportive and team-oriented environment What You’ll Do As the Receptionist, you will be the first point of contact for customers and play a vital role in delivering a seamless dealership experience. • Answer incoming dealership calls in a professional and friendly manner • Greet and welcome customers and direct them to the appropriate department • Notify sales or service staff when customers arrive and ensure proper introductions • Assist in scheduling and confirming sales appointments • Support sales and internal teams with communication and coordination • Maintain a professional and positive presence at all times • Type memos, correspondence, reports, and other documents as needed • Provide general administrative and front desk support • Assist with additional tasks as assigned by management What You Bring • Strong communication and active listening skills • Outgoing, positive, and professional personality • Ability to multitask in a fast-paced environment • Punctual, reliable, and detail-oriented work ethic • Professional appearance and customer-first mindset • Willingness to learn and grow within the organization Requirements: • Valid driver’s license with a clean driving record Why Krause Auto Group? • Over 30 years of automotive success • Family-owned and operated organization • Promote-from-within culture with real advancement opportunities • Supportive leadership team focused on employee success • Opportunity to grow within a multi-brand luxury and mainstream automotive group Our Commitment to You Krause Family Ford of Woodstock is proud to be an equal opportunity employer. We are committed to creating a workplace where every employee feels respected, supported, and empowered to succeed.