Job Summary: The Assistant Manager Service – Controls is responsible for leading the installation, commissioning, maintenance, and service support activities related to Building Management Systems (BMS) and HVAC Controls. The role involves managing a team of service engineers and technicians, ensuring successful project execution, system reliability, customer satisfaction, and adherence to quality and safety standards. Key Responsibilities • Lead commissioning, troubleshooting, and servicing of BMS and HVAC control systems. • Manage installation and integration of controllers, sensors, actuators, VFDs, control panels, and field devices. • Oversee commissioning of HVAC equipment including Chillers, AHUs, FCUs, Cooling Towers, Pumps, and VAV systems. • Ensure successful integration through BACnet, Modbus, LonWorks, and other communication protocols. • Support system testing, point-to-point checks, functional testing, and performance validation. • Manage service schedules, resource allocation, and field execution activities. • Provide technical guidance and mentoring to service engineers and technicians. • Act as the primary escalation point for complex technical issues and customer concerns. • Coordinate with customers, consultants, contractors, and project teams to ensure timely project delivery. • Review service reports, commissioning documentation, and project handover records. • Drive customer satisfaction through effective service delivery and issue resolution. • Ensure compliance with safety, quality, and company operational standards. Qualifications & Experience • Bachelor's Degree/Diploma in Electrical, Electronics, Instrumentation, Mechanical Engineering, or related field. • 6–10 years of experience in BMS, HVAC Controls, Installation, and Commissioning. • Minimum 2–3 years of team handling or supervisory experience preferred. Key Skills • Building Management Systems (BMS) • HVAC Controls & Automation • DDC Controllers • BACnet, Modbus, LonWorks • Chiller & HVAC System Commissioning • VFDs and Control Panels • PLC/SCADA Knowledge • Team Management & Customer Handling • Troubleshooting & Root Cause Analysis • Project Execution & Service Operations Industry Preference: Building Automation, HVAC, Data Centers, Commercial Buildings, Healthcare Facilities, Industrial Automation, Smart Buildings, and Critical Facilities.