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Client Success Representative

Nuvant Consulting Group · nuvantconsulting.com
Charlotte
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Straight from the company’s own careers site.

The job in short

Client success representative.

Details

Found
11 d ago · posted 2026-10-29
Location
Charlotte, NC

Full description

Overview Good businesses are built on relationships, and this role is all about starting them. As a Client Success Representative, you'll talk with business owners, understand how they take payments today, and show them a setup that keeps more of each sale in their pocket. You'll go through full training before your first conversation, follow a clear step-by-step process, and have a team one call away. Owners usually welcome the conversation because the savings are real. This is a full-time role, and your pay grows with the accounts you bring on, with bonuses for strong months. What You'll Do • Reach out to business owners and build a quick, genuine connection • Learn how they take payments now and what gets in their way • Recommend a payment and point-of-sale setup that fits their business • Answer questions honestly and help them feel confident in the switch • Stay with each new account through setup and the first few weeks • Keep notes, follow-ups and next steps current in the CRM What We're Looking For • Warm, clear communicator who enjoys meeting new people • Goal-driven and consistent day to day • Coachable and quick to pick up a new process • Experience in customer service, retail, hospitality or sales is a plus What's Offered • Full-time position • Hands-on training and weekly coaching • A step-by-step process and a team behind you • Performance-based pay with monthly bonuses • Room to grow based on results

Customer Success jobs in Charlotte, North Carolina · Customer Success jobs in the United States · All Nuvant Consulting Group jobs

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