Job Title: Assistant Property Manager Employment Type: Full-Time FLSA Status: Non-exempt Location: Lancaster Commons Apartments (280 units) 2489 Coral Ave NE, Salem, OR 97305 https://www.lancastercommonsapartments.com/ Schedule: Monday - Friday from 9:00am - 6:00pm Reports to: Property Manager Compensation Package: • Competitive hourly pay range of $24.00 - $26.00 • Quarterly bonus opportunities • 20% employee rent discount at Lancaster Commons; subject to availability Benefits Package: • Medical insurance at no cost to the employee • Dental insurance at no cost to the employee • Supplemental insurance available at employee expense (Vision Insurance, Life and AD&D Insurance, Critical Illness Insurance, Accident Protection Plan Insurance, Hospital Indemnity Protection Plan Insurance) • 401k enrollment program available • Life Balance Program access for associate-only discounts • Paid time off, accrued through the year at 5.66 hours per pay period (136 hours per year). • 8 paid holidays off per year (Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day After Thanksgiving, Christmas Eve, Christmas Day, New Year’s Day) Administrative: • Comply with all Fair Housing and Equal Housing Opportunities requirements • Comply with appropriate state landlord/tenant statutes • Attend training and development seminars Operational & Financial: • Advertise and promote the property • Utilize industry specific software for lead management • Provide tours to prospective and current residents • Complete full cycle lease process with prospective residents • Ensure compliance with renter’s insurance • Maintain resident occupancy of 95% • Ensure the timely collection of rent and other ancillary revenue • Assist Property Manager with delinquency process • Assist Property Manager with processing vendor invoices • Other duties as assigned by Property Manager Resident Experience: • Engage with your prospective and current tenants using a professional and courteous approach • Navigate priority changes to respond to and resolve unforeseen issues or emergencies • Reduce tenant turnover by identifying tenant relation issues, mediating between parties, and recommending solutions • Complete quality assurance calls following up on completed work orders • Facilitate resident events What You’ll Need: • Authorization to work in the United States • High School Diploma or equivalent • 1+ years of experience in multi-family property management • Yardi Voyager and CRM experience preferred • Proficient in Microsoft Office Applications including, Outlook, Word, and Excel • Demonstrates teamwork, good hygiene, ethical behavior and integrity, excellent customer service and communication skills, ability to multi-task, resolve conflicts, engage in cost/benefit analytical decision-making, and ambition for continuous professional development Your Work Environment: • Approximately 80% in office environment using a computer and phone • Approximately 20% inspecting property grounds, including apartments, building structure, landscaping, and signage which may require the ability to climb stairs, ladders and maneuver walkways • Ability to carry or move objects weighing up to 20 pounds Mission Statement: “Affinity doesn’t just manage an asset – we cultivate an investment. We want you, as our newest associate, to come along for the ride, and ultimately, have a chance to steer the ship.” INTEGRITY, INITIATIVE, INNOVATION