Descrição DMS Logistics is a Brazilian multinational freight forwarding company, with more than 30 years of experience in foreign trade and specialized in freight forwarders. The Operations sector is responsible for ensuring the logistical design of the shipment, closely monitoring the operations of collection, import and export of cargo, in addition to document verification in each country. Responsabilidades • Acts as DMS's focal point in NYC, bridging the Operations team with the warehouse team, monitoring and following up on all DMS processes on-site. • Receives instructions from the Air and Ocean Operations team on new processes (DMS order, tracking number, BOL, cargo documents) and expected arrival date, and notifies the warehouse team; • Monitors receiving, confirming the material is correct and belongs to DMS, and follows up on Cargo Acceptance and Warehouse Receipt issuance per TSA-required procedures. • Processes incoming data and inputs it into the designated system for document generation • Ensures legible photos and matching of documentation against physical cargo; • Flags any discrepancy and/or damage found; • Once completed, notifies the DMS Operations team by email to proceed with shipment. • Receives shipping instructions and booking details from the Air and Ocean Operations team and coordinates delivery to the airport/port with the warehouse; • Hands over documents to the warehouse to proceed with delivery within the booking deadline and notifies the DMS Operations team by email once completed. • Ensures TSA, C-TPAT, bonded warehouse, and CCSF compliance; • Checks shippers' KSMS status (known/unknown shipper) and ensures USPPI/FPPI compliance; • Prints and checks shipping documents and confirms accuracy of ITNs prior to departure. • Serves as the local focal point for client visits, receiving and hosting clients at the NYC location on behalf of DMS; • Serves as the local focal point for the Commercial and Product teams, including collecting local market data to support pricing benchmarking. Requisitos • Previous warehouse experience or logistics; • AOG scale on weekends aligned with the manager if necessary