Key Responsibilities • Facilitate Scrum ceremonies, coach the team in Agile practices, and drive continuous improvement. • Identify and remove impediments; manage delivery risks, dependencies, and release readiness. • Partner with the Product Owner to maintain a prioritised, refined, and delivery-ready backlog. • Elicit and analyse business needs through workshops, interviews, process reviews, and discovery sessions. • Create epics, user stories, functional and non-functional requirements, process flows, and acceptance criteria. • Maintain requirement traceability and support solution validation, UAT, and defect triage. • Align business, product, design, engineering, and QA stakeholders on scope, priorities, risks, and decisions. • Track Agile delivery metrics and governance artefacts to improve predictability, quality, and transparency. Required Skills and Experience • 5+ years across Agile delivery, Scrum Master, and/or Business Analysis roles, including 2+ years facilitating Agile teams. • Strong knowledge of Scrum, requirements elicitation, process modelling, user stories, acceptance criteria, and UAT. • Excellent facilitation, coaching, analytical, stakeholder management, and communication skills. • Experience with Jira or Azure DevOps, Confluence, and process-modelling tools. • Bachelor’s degree or equivalent professional experience; CSM/PSM and ECBA/CCBA/CBAP/PMI-PBA certifications preferred. Success Measures • Predictable delivery and achievement of Sprint Goals. • Clear, testable requirements with reduced rework and defects. • Timely resolution of impediments, risks, and dependencies. • Strong stakeholder alignment and continuous improvement.