Essential Functions: • Configures, maintains, and optimizes assigned security platforms across endpoint, network, web, email, cloud, and identity domains. • Continuously refines policies, detection logic, and configurations to improve signal quality, reduce false positives, and enhance visibility. • Applies platform capabilities to develop and improve detection coverage (e.g., IOA, behavioral detection). • Ensures platform health, telemetry integrity, and effective coverage across environments • Evaluates and implements enhancements to improve effectiveness of existing tools prior to recommending new solutions. • Analyzes alerts and raw telemetry generated by security platforms and determines appropriate action based on context and risk. • Investigates suspicious activity using available data sources, including logs, network traffic, and endpoint behavior. • Applies independent judgment to distinguish between benign, anomalous, and malicious activity. • Perform triage and root cause analysis, escalating when broader coordination is required. • Contributes to incident response through multi-platform analysis and insight. • Troubleshoots and resolves issues related to security controls, including access disruptions, false positives, and policy conflicts. • Applies practical, risk-based decisions when adjusting controls to balance security with operational needs. • Collaborates with IT, engineering, and business teams to diagnose and resolve issues efficiently • Develops working knowledge across multiple security domains to support team resiliency and continuity coverage. • Serves as a secondary resource across security platforms including endpoint, email, vulnerability, and cloud. • Collaborates with peers to ensure continuity of coverage and reduce single points of failure • Identifies gaps in detection, visibility, and control effectiveness based on operational experience. • Improves detection quality, reduces noise, and enhances response effectiveness (e.g. MTTD/MTTR). • Contributes to development of playbooks and processes, remaining effective in situations where such guidance is incomplete. • Implements automation or scripting where appropriate to improve efficiency. • Communicates findings, risks, and recommendations clearly to technical and non-technical stakeholders • Translates technical observations into business-relevant impact. • Demonstrates strong active listening and incorporates differing perspectives. • Maintain a collaborative, solutions-oriented approach while providing clear recommendations and direction. • Participate in on-call rotation for after-hours response. • Respond to security incidents and production-impacting issues in a timely and structured manner. • Communicates important security developments, escalations, and activities to appropriate management personnel. • Serves as a mentor and provides training to other team members. • Recommends regulatory and industry best practice framework for security operational. • Conducts industry research on new and emerging security technologies to ensure security solutions exhibits high levels of performance. • Collaborates with other departments to ensure security is embedded throughout organizational processes. • Participates in technical audits to ensure compliance with security policies and other industry standards. • Participates in the creation and maintenance of security documents. • Performs other related duties and projects as business needs require at direction of management. Education and Experience: • Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or related field. • Minimum eight (8) years of experience in information security network security, infrastructure security or any equivalent education and/or experience from which comparable knowledge, skills and abilities have been demonstrated/achieved. • Experience in zScaler or Darktrace preferred • Experience with security platforms such as the following, required: • • Network detection and response (NDR) • Secure web gateway / SSE platforms • Endpoint, cloud, or identity security tools Pay Range: $145,000.00 - $173,000.00/yr