Description A Customer Service Associate is responsible for helping customers with questions or concerns regarding company products, services, loss prevention, etc. Requirements Essential functions • Help and assist customers in finding merchandise and providing information • Greet and talk politely with customers • Comply with Loss Prevention guidelines • Gain and maintain knowledge of merchandise • Operate tools and equipment safely • Comply with supervisory coaching related to performance, work habits, and attitude • Function as a team member and get along with others • Adhere to daily work schedule • Work in a fast-paced environment • Perform other duties as needed or assigned Knowledge, skills and abilities • Sales skills • Verbal and written communication skills • Phone etiquette • Customer service • Positive attitude • Friendly and approachable • Calm in stressful situations • Self-motivated • Multi-tasking • Observant • Attention to detail Physical Requirements • Grasping, bending, twisting, squatting, • Move, lift (minimum height of 4' on a regular basis), and carry a minimum of 50lbs • Walk, stand, climb ladders, be on feet entire shift • Push/pull a heavy loaded pallet with manual pallet jack • Push/pull a loaded stock cart • Operate heavy equipment; Baler, etc. (will train) Education and Experience High school diploma or equivalent preferred Previous experience in Loss Prevention, Security and/or Customer Service preferred Age requirement Minimum age 18 Additional Navajo Speaking preferred I acknowledge that the position I am applying for requires me to complete all job-required training and assessments within a prescribed time period if I receive the position. If you need assistance completing the application process please contact Human Resources at (505) 722-4366 Ext 143.