About the Role We are looking for a Program Manager to drive cross-functional procurement programs that improve cost, availability, and supplier performance across our fast-moving assortment. You will own the planning, execution, and tracking of strategic initiatives such as vendor onboarding, margin improvement, fill-rate improvement, and procurement process automation. The goal is to keep dark stores and warehouses well stocked at the right cost in a high-velocity, low-margin business. Key Responsibilities Program Ownership • Plan and run procurement programs end to end, from scoping and milestones to delivery and post-launch review. • Maintain program roadmaps, risk logs, and dependency trackers across Category, Supply Chain, Finance, Tech, and Operations. • Run weekly and monthly business reviews and give leadership clear updates on progress and blockers. Supplier & Category Programs • Lead vendor onboarding, consolidation, and development programs. • Drive cost-saving and margin initiatives such as rate contracts, trade terms, scheme and promo funding, and direct-from-brand sourcing. • Track supplier performance (fill rate, OTIF, lead time, rejection and return rates) and run corrective action plans. Process, Tech & Automation • Define requirements and work with product and tech teams on procurement tools (PO automation, vendor portals, SRM, ERP integrations). • Standardize SOPs for PO creation, GRN, invoice reconciliation, and payment cycles. • Reduce procurement cycle time and manual effort through process redesign. Analytics & Reporting • Build dashboards and track KPIs: procurement savings, PO fill rate, OTIF, vendor TAT, DOH, and landed cost. • Use data to find gaps, size opportunities, and make the business case for initiatives. Governance & Compliance • Ensure adherence to procurement policies, vendor compliance (FSSAI, GST, quality norms), and audit requirements. • Support contract management, payment terms, and dispute resolution with vendors. Qualifications • 4–8 years of experience in procurement, category management, supply chain, or program management, ideally in e-commerce, quick commerce, retail, or FMCG. • Bachelor’s degree required; MBA or equivalent from a reputed institute preferred. • Proven record of delivering cross-functional programs with measurable cost or availability impact.