*This position is not eligible for visa sponsorship. All applicants must be legally authorized to work in the United States without the need for current or future sponsorship. Provide strategic oversight and expert guidance for resolving Level 2 and Level 3 network security incidents across the Americas and globally, focusing on Zscaler Internet Access, Zscaler Private Access, and Palo Alto Firewall Serve as the recognized regional technical authority for network security projects, leading deployment and adoption of Palo Alto and Zscaler technologies in partnership with business, infrastructure, and security stakeholders Own, define, and govern network security services and appliances globally for Office, Cloud, and Operations Technology environments, ensuring alignment with global technology strategy and business needs Define, drive, and continuously improve zero-trust security initiatives in collaboration with global cybersecurity, infrastructure, and business leaders, aligning with enterprise security strategy and emerging business requirements Evaluate emerging cybersecurity trends, technologies, and industry best practices to promote adoption of next-generation security capabilities supporting digital transformation initiatives Establish and monitor operational key performance indicators and metrics for network security services to drive continuous improvement in effectiveness, availability, and maturity Lead development and governance of network security control frameworks, policies, and architecture standards to ensure consistent security control implementation and cyber risk mitigation Ensure network security controls comply with corporate cybersecurity policies, regulatory requirements, and industry best practices, advising leadership on emerging risks and supporting audit and compliance activities Provide technical leadership and strategic direction to project teams, vendors, consultants, and managed service providers to ensure successful execution of security initiatives through effective planning and risk management Act as a trusted advisor to IT and business leadership on network security strategy, technology investments, architecture decisions, cybersecurity risk, and future-state security capabilities Influence enterprise technology standards, architecture decisions, and security investment priorities by developing business cases, technical recommendations, and strategic roadmaps Mentor and develop team members by sharing expertise, promoting best practices, and fostering a culture of continuous learning and professional growth globally