Clinical Supervisor
Flagship Specialty Partners · flagshipspecialtypartners.com
CharlotteLead / Manager2–3 yrs
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The job in short
A lead / manager Supervisor / Team Lead role at Flagship Specialty Partners in Charlotte, asking for 2–3 years of experience. Skills mentioned: Clinical.
Clinical
Details
- Found
- 14 d ago · posted 2026-10-30
- Location
- Charlotte, NC, US
Full description
The Clinical Supervisor’s primary responsibility is to plan, organize and direct clinical functions of the individual office. Participates in clinical and practice-wide decisions. Works closely with administrative and medical staff in coordinating patient care service functions at the individual office.
Essential Duties and Responsibilities:
• Supports the philosophy, goals, and objectives of the Practice.
• Supports, and performs according to, approved policies and procedures.
• Supports risk management and participates in programs directed to patient and staff safety.
• Considers patient rights in performance of job duties and responsibilities.
• Contributes to the quality management process.
• Adheres to safety policies and procedures in performing job duties.
• Reports observed or suspected violations, hazards and noncompliance according to Practice policy.
• Observes safety measures in performance of job duties and responsibilities.
• Responds to emergency situations with competence and composure.
• Communicates effectively with patients, visitors, doctors and co-workers.
• Interactions are respectful and courteous.
• Objectively evaluates suggestions and processes to identify opportunities to improve performance and quality of care or seeks further guidance, as needed.
• Communicates effectively and professionally using a translator when necessary.
• Communicates effectively to promote effective patient flow and to avoid scheduling conflicts.
• Performs clinical coordinator duties and responsibilities.
• Ensures Practice policies and procedures are consistently implemented and followed.
• Provides assistance with developing policies and procedures.
• Ensures smooth office flow.
• Maintains confidentiality and unbiased treatment of staff members.
• Meets monthly or as needed with team to ensure effective communication.
• Trains or oversees training of new employees.
• Conducts, assists with or provides feedback for clinical staff performance appraisals.
• Performs assisting duties and responsibilities.
• Reviews schedule at least one week in advance and prepare as necessary (make sure implants, abutments, splints, stents, etc. are available at the appropriate office).
• Assists doctors with surgical procedures (extractions, biopsies, implants, bone grafts, etc.); suction, irrigation, pass instruments, cut sutures, etc.
• Performs office procedures as directed (remove surgical splints, fit splints, remove sutures, place packs, etc.).
• Completes verbal orders (impressions, prescription requests, etc.).
• Prepares patient and room set-up for appropriate procedure/exam.
• Reviews post-op instructions with surgery patients.
• Reviews charts/paperwork before doctor sees patient; completes appropriate paperwork.
• Helps in workroom and with restocking clinical supplies.
• Utilizes computer system (time clock, reviewing schedules, scheduling appointments, etc.).
• Other duties as directed.
Minimum Qualifications:
• High school diploma or equivalent required
• CPR certification required
• Completion of Dental Anesthesia Assistant National Certification Examination
Preferred Qualifications:
• Oral and Maxillofacial surgery experience (2-3 years)
• NC dental x-ray certification
• Management training and experience
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