Overview Premier Dental has an opening for a Front Desk position in Omaha, NE. As one of our amazing, long-standing Treatment Coordinators prepares for retirement, we’re looking for someone special to help fill some big shoes and join our dedicated team. This candidate will work in all 3 areas of the Front Desk department: Treatment Coordinator, Check-in, and Call Center, and will have the opportunity to interact with patients both face-to-face and behind the scenes. The ideal candidate will have excellent communication skills, exceptional attention to detail, and a fantastic ability to multitask in a fast-paced environment. The most successful candidate will have the desire and ability to adapt to daily changes and move promptly & enthusiastically to any Front Desk position. You will work with a large team of dedicated, caring, and FUN dental professionals! We also offer a benefits package that includes health, dental, vision, and disability insurance plans, PTO, and a 401(k) with a match. Premier Dental is a family-owned 25-operatory practice located in southwest Omaha. Our location is a standout in the community, not only for its large and beautiful building but also for the services provided under one roof: family, cosmetic, and sedation dentistry! We pride ourselves on a culture that fosters personal and professional growth in a positive, fun atmosphere. Voted Best of Omaha & Omaha Choice Awards. Learn more about us at www.premiersmile.com Compensation • Starting at $22, pay based on experience • Monthly bonus opportunities Responsibilities • Provide excellent customer service to all patients and caregivers. • Maintain patient records with strong attention to detail and adherence to HIPAA Privacy Practices. • Serve as a liaison between the Doctors, other medical professionals, and patients, as appropriate. • Answer inbound calls • Present patients' walkouts & treatment plans • Schedule appointments • Answer patient questions regarding treatment, insurance, and their account • Collect and post payments • Discuss payment & financing options with patients • Patient follow-up by email, text, and phone • Heavy documentation & tracking of patient communications • Electronically order prescriptions Qualifications • Prior dental office experience preferred but not required (clinical or front desk) • High school diploma or equivalent • Highly motivated and organized • Must possess excellent written and verbal communication skills • Outstanding positive attitude and demeanor • Strong ability to troubleshoot problems • Likes working hard but likes to have fun, too INDHRTC01