Now hiring for a new Tao Group Hospitality concept coming to a five-star hotel on Park Avenue in Manhattan’s NoMad district, early 2027. The Assistant General Manager assists the General Manager in leading the daily activities of the front-of-house operations and employees in accordance with department policies and procedures, and the management of all front-of-house operations. Interacts with the dining room guests, fellow employees, and supervisors in a polite and courteous manner to ensure gracious hospitality. ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO: • Maintain professional appearance standards as directed in the Tao Group Hospitality Employee Handbook • Anticipate and accommodate the needs of the guests • Ensures the general cleanliness of the front-of-house and the entire venue • Assists in the decision-making process for interviewing, hiring, and training new applicants • Responsible for the scheduling, growth opportunities, and employee development of all front-of-house employees • Works with GM to create job performance reviews • Responsible for front-of-house operations to ensure quality, safety, beverage recipe accuracy, efficiency, and profitably • Possesses in-depth knowledge of operational systems, including payroll • Regulates all executive-level POS functions • Participates in reviewing the venue’s monthly Profit & Loss statement • Ensures Department of Health and company sanitation standards • Ensures that the venue is compliant with all federal, state, and local laws and regulations; and company policies • Coaches and develops front-of-house employees by setting clear guidelines and expectations • Ensures that all mechanical systems are in good working order and compliant with all federal, state, and local ordinances. • Ensures all employees are compliant with all front-of-house standards and procedures • Possesses in-depth knowledge of all food and beverage menus and the venue • Ensures that all guest and employee concerns are resolved • Ensures the reconciliation of all end-of-shift financials • Practical knowledge in the job duties of all supervised employees • Communicates clearly and concisely with heart-of-house employees during service • Ensures the completion of all opening and closing procedures as prescribed by the company • Attends and leads daily pre-service meetings • Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments • Assists in overseeing the replacement or repair of all breakage, or damage of equipment or furniture • Attends and participates in any training sessions, departmental meetings, or daily pre-service meetings • Learn by listening, observing other team members, and sharing knowledge while leading by example • Portrays a positive and professional attitude • Works as part of a team and provides help and support to all fellow team members • Assist and/ or complete additional tasks as assigned TRAINING REQUIREMENTS: • Tao Group Hospitality Assistant General Manager Training Program, PCI/DSS, Alcohol Awareness, Food Handling and Gaming Registration (where applicable). • PCI/DSS Training EDUCATION/WORKING KNOWLEDGE: • Minimum 5 years of previous hospitality experience as an Assistant General Manager, Restaurant Manager or senior manager within a high-volume setting is essential. • Two-year associate degree (60 credit hours) in Hospitality, Business, etc. or equivalent work experience preferred. • Strong guest service foundation, ability to coach and build a team, problem solves, and leadership skills required. • Demonstrated financial acumen with P&L statements, and labor models is desirable. • Must be organized, self-motivated, and proactive with strong attention to detail. • Proficient with computers (Microsoft Products), POS, and technology. SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions • Must have strong problem-solving skills • Excellent written and verbal communication skills required • Ability to work under pressure and meet deadlines • Must have good positive energy throughout the day • Must be able to read the computer monitors and print legibly • Must be able to sit and/or stand for extended periods of time • Must be able to move quickly through work and set the pace in the office • Must be able to push and lift up to 75 lbs. • Small to Medium office environment • Office, Casino, Nightclub, Dayclub, Bar, Lounge, and/or Restaurant working environment • 5-30% Local Travel (United States) • Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume • May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required • Maintain a professional, neat, and well-groomed appearance adhering to Company standards • Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner • Ability to maintain a high level of confidentiality • Ability to handle a fast-paced, busy, and somewhat stressful environment