The Inbound/Outbound Manager oversees receiving or shipping functions. Assists in creating a strong work team and helps resolve employee relations issues. Job Responsibility • Reviews current or future trends that indicate possible gaps in inbound or outbound functions and makes recommendations based on findings. • Participates with distribution center management team; develops action plans for conducting internal analyses and gap identification. • Conducts daily status meetings with management team to review prior day’s performance and to develop action plan for current day. • Leads development of and communicates Productivity Improvement Plan for each performance indicator or area identified for improvement. • Conducts observations to identify areas for change; conducts analyses to develop action plans to address operational and employee gaps. • Leads inbound or outbound team in goals and measurement development and implementation. • Reviews the strategic goals of the inbound or outbound area and sets performance goals. • Monitors department budget on a monthly basis; assists in development of budget for inbound or outbound functions. • Conducts weekly staffing reviews with Operations Manager and Human Resources to determine appropriate staffing levels for inbound or outbound departments. • Communicates with company carrier regarding store loads and backhauls. Job Qualifications • Strong analytical and math skills; strong attention to detail. • Good (Strong) oral and written communication skills. • Understanding of human resource practices and OSHA and FDA regulations. • Proficiency in Excel and Word; experienced with general software applications. • Familiarity with Warehouse Management System functionality. • Planning and forecasting skills. • Team problem-solving skills. Working Conditions Must be able to physically move throughout the distribution center to monitor the flow of merchandise. Education/Experience • Five years’ minimum experience in distribution, logistics and management. • Experience in warehouse management systems and RTS applications preferred. • Experience in automated retail distribution center is preferred. • College degree in business.