Summary of Performance Expectations: Promotes a professional patient-centered practice image by efficiently performing a wide variety of clinical and/or administrative duties to medical office outpatients under the direct supervision of a licensed physician or Advanced Practice Provider (APP). Serves as an important role on the care team to assist the physician or mid-level provider with outcome-based patient care. Utilizes a team-based approach to all tasks. Education & Credentials: Required High School diploma or equivalent. BCLS certification from the American Heart Association required within three months of employment date. Preferred Licensed practical nurse or certified medical assistant Work Experience: Required Five or more years of experience in a clinical setting within a physician practice or similar healthcare setting holding roles such as a medical assistant, certified medical assistant, licensed practical nurse or other clinical support position involving direct patient care using an Electronic Health Record system (EHR). Proficient knowledge of quality-based healthcare metrics. Medical terminology. Knowledge of information systems and medical equipment. Given training and on-the job experience, incumbent should be proficient in basic aspects of job within three months of employment date.