Job Description KEY OPERATIONAL RESPONSIBILITIES • Manage the fitness centre's financial operations, including budget preparation, revenue enhancement, and expense control • Oversee and maintain the facility, ensuring peak condition and adherence to safety standards • Develop and implement fitness programmes, including aerobics and specialised offerings • Train and supervise fitness staff in areas such as member management, sales techniques, and exercise instruction • Conduct fitness assessments and develop personalised exercise programmes for members • Lead various exercise classes, including cardiovascular conditioning, strength training, and flexibility sessions • Provide instruction and counselling on exercise prescription, nutrition, and stress management • Develop and coordinate marketing strategies and special events to enhance membership and revenue • Ensure excellent customer service and member satisfaction • Maintain accurate records and inventory of supplies • Collaborate with other departments to maintain positive relationships within the spa and hotel • Conduct staff meetings, performance appraisals, and training sessions • Stay current with industry trends and maintain personal fitness as a role model for members