Our client is hiring for an RCM Team Lead to support their revenue cycle operations. This RCM Team Lead role is a contract-to-hire opportunity designed for a hands-on leader who can guide a small team in a high-volume, patient-facing environment while maintaining strong operational performance. The RCM Team Lead will focus on insurance accounts receivable oversight, reporting and performance monitoring, vendor coordination, and handling escalated patient situations with a polished, client-facing communication style. This is a fully remote role with standard business-hour availability required. Responsibilities - Run and analyze reports to monitor performance and operational efficiency - Provide oversight of insurance accounts receivable (AR) processes and support timely resolution of outstanding balances - Lead and support a small team (five or fewer), including coaching and day-to-day guidance - Handle escalated situations with patients and support call quality expectations in a high-volume environment - Oversee vendor management activities and identify operational gaps while adhering to established processes - Communicate performance updates in a polished, professional manner to stakeholders Qualifications - Revenue cycle management (RCM) background, including insurance AR / patient accounts / insurance follow-up experience - Prior leadership experience, including experience managing or leading a small team - Experience handling escalated patient situations in a high-volume environment - Strong reporting, communication, and presentation skills with the ability to translate operational data into clear updates - Hospital-based revenue cycle experience preferred - Ability to work a schedule aligned to 8:00 AM–5:00 PM Eastern Time Key Details - Employment Type: Contract-to-Hire - Compensation: $25-27 hourly - Work Model: Fully Remote - Benefits (Contract): Our consultants are eligible to enroll in medical, dental and vision benefits. Ready to take the next step in your career? Apply today — we're actively interviewing and excited to meet you. Jessica Xiques Recruiter #LNAF #LI-JX1