POSITION SUMMARY/RESPONSIBILITIES Perform tasks as related to the critical enterprise environment which will provide service delivery of server, application and workstation environments. Leads small teams of engineers to deliver enterprise solutions to the end user environment. Responsible for Level 3 support to internal and external Technical Services customers. Using a broad understanding of the available technologies, creates end-to-end solutions designed to specific business requirements. The person in this position is responsible for designing and delivering strategic initiatives by crafting multiple tactical solutions. EDUCATION/EXPERIENCE A Bachelor's degree in a computer related field and two years of experience is required. 7 years of related experience, or an Associate's degree and 2 years related experience, may be substituted for required education/experience. Professional certifications from one of the following preferred: Microsoft MCSE, MCP, MCITP or VMware VCP or IBM AIX System Administration.