A new and growing mental health clinic in Downtown New Haven, CT is seeking a warm, organized, and personable Medical Office Coordinator to become the face of the practice. Specializing in psychiatry, therapy, the practice is looking for someone who genuinely enjoys interacting with people, thrives in a patient-focused environment, and can help keep the office running smoothly. This is an excellent opportunity for someone looking for a flexible part-time schedule while making a meaningful impact on patients’ lives. Responsibilities: Greet and check in patients with professionalism and compassion Answer phones, emails, and respond to patient inquiries Schedule appointments and manage provider calendars Verify insurance eligibility and assist with insurance-related questions Maintain accurate patient records within the Electronic Health Record (EHR) system Process intake paperwork and patient documentation Coordinate communication between patients and providers Maintain an organized and welcoming office environment Assist with administrative and office management tasks Handle confidential patient information in accordance with HIPAA guidelines Other duties as assigned Requirements: Previous office administration, receptionist, or office management experience preferred Exceptional interpersonal and customer service skills Friendly, professional, and compassionate demeanor Strong organizational skills with excellent attention to detail Comfortable using computers and learning new software Experience with EHR systems is a plus Experience working with health insurance providers and insurance verification is a plus Medical office, behavioral health, psychiatry, therapy, or healthcare experience is preferred but not required Ability to multitask in a fast-paced environment