Join Our Team as a Fulfillment Associate – Kickstart Your Career in a Dynamic, Fast-Paced Environment! Work Location: New York, NY 10005 Duration: 3+ month contract/contract-to-Hire (possible extension to convert to FT) Hourly Pay Range: $22/hr to $23/hr on W2 Are you detail-oriented, proactive, and eager to make a meaningful impact? We’re seeking a motivated Fulfillment Associate to play a vital role in delivering exceptional service to our clients in NY. This onsite position offers a unique opportunity to develop your skills, work with diverse stakeholders, and grow within a globally respected organization committed to excellence. What You’ll Do: • Build strong relationships with internal teams, external vendors, and jurisdictional agencies. • Perform searches, manage document retrieval, prepare, execute filings, and recordings at various jurisdictional levels. • Assist customers and vendors with order fulfillment and resolve any issues promptly. • Explain our service offerings, procedures, and jurisdictional requirements clearly and confidently. • Make well-informed decisions to meet client expectations, continually aiming to improve customer satisfaction and operational efficiency. • Provide training on products, services, and databases with a consultative approach. Required Skills: • Associate’s degree or at least one year of experience in customer service within a fast-paced, multi-functional environment. • Familiarity with UCC, mortgage, secured transactions, lending, commercial title/abstracting, or commercial banking is preferred. • Proficient in Microsoft Office Suite (Word, Excel, Outlook) with excellent data entry skills. • Strong written and verbal communication skills. • Ability to multitask, prioritize demands, and solve problems efficiently. • Sharp analytical and organizational skills with a keen eye for detail. Nice-to-Have Skills: • Experience with legal or financial services documentation. • Additional technical or jurisdictional knowledge. Preferred Education and Experience: • An associate's degree from an accredited institution. • Prior customer service experience in relevant fields or similar roles. Other Requirements: • Ability to work overtime as needed. • This is a 100% onsite role based in NY, requiring full availability during business hours. If you're ready to take on a rewarding challenge in a thriving environment—where your contributions truly matter—apply now and accelerate your career with us!