Summary Recreation Assistant (Golf Course) Agency: Air Education and Training Command (Department of the Air Force - Non-appropriated Fund) Organization: 56th Force Support Squadron (56 FSS/FSWG) Location: Falcon Dunes Golf Course, Luke AFB, AZ (Near Glendale/Phoenix) Series & Grade: NF-0189-II Position Type: Non-appropriated Fund (NAF), Non-Exempt, Flexible (No guarunteed hours) Duties Duties & Responsibilities In this role, you will bring energy, enthusiasm, and teamwork to our day-to-day clubhouse and course operations: Front-Line Course Ambassador: Welcome golfers warmly, answer course questions, schedule tee times, and book lessons, clinics, and exciting local tournament play. Pro Shop Specialist: Assist players in finding the right clubs, gear, accessories, and apparel; process special orders, showcase new arrivals, and keep the shop looking sharp and inviting. Equipment & Cart Operations: Coordinate golf cart assignments, assist with club rentals and storage, manage driving range activities, and provide informal tips and demonstrations on equipment care and use. Cashier & Point-of-Sale Handling: Efficiently ring up green fees, tournament registrations, range buckets, and merchandise while balancing daily cash and transaction records with high accuracy. Safety & Course Flow: Act as a starter or course marshal when needed, ensuring players have a smooth pace of play and adhere to course safety guidelines and etiquette. Facility Pride: Help maintain a clean, organized, and welcoming atmosphere across the pro shop, clubhouse staging areas, and staging fleet. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/13104686 Qualifications Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 11/11/2026 In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: We are looking for candidates who bring a genuine passion for recreation and customer care: Minimum Experience Required: Practical Golf Understanding: Familiarity with the general rules of golf, basic equipment terminology, principles of play, and tournament or handicap formats. Cash Handling & Accountability: Practical experience receiving and processing transactions, operating registers, and maintaining accurate cash records. Customer Interaction Skills: Demonstrated talent for providing attentive, friendly, and respectful customer service to a diverse community. Additional Desirable Assets: Prior experience in retail merchandising, inventory receiving, or supply handling. Familiarity with driving range, golf cart fleet upkeep, or tournament administration. Education Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.