1. Business Development and Revenue Growth • · Drive EXIM sales growth by acquiring new customers and expanding business with existing customers. • · Retain and grow business from existing customers through regular engagement and solution-based selling. • · Follow up with customers regarding upcoming shipments and identify opportunities for increasing cargo volumes. • · Promote multimodal logistics solutions including rail transportation, inland terminals, transportation, customs clearance, and freight forwarding services. • · Develop strong relationships with Beneficial Cargo Owners (BCOs), Shipping Lines, Freight Forwarders, CHAs, NVOCCs, and other industry stakeholders. • · Support achievement of monthly, quarterly, and annual sales targets. 2. Stakeholder Co-Ordination • · Coordinate with Shippers, CHAs, Freight Forwarders, Transporters, Operations Teams, and Shipping Lines for smooth cargo movement. • · Work closely with internal stakeholders to ensure seamless execution of customer shipments. • · Facilitate smooth customs clearance and cargo handling processes through coordination with relevant stakeholders. • · Coordinate with Shipping Lines for efficient planning and movement of export and import cargo. 3. Market Intelligence and Reporting • · Monitor competitor activities, pricing trends, customer movements, and market developments. • · Maintain customer databases, sales pipelines, and CRM records. • · Prepare daily, weekly, and monthly sales reports and MIS. 4. Drive freight sales for Domestic Container Train Operations (CTO). 5. Propose innovative and cost-effective first mile and last-mile logistics solutions within the CTO business.