At SCP Health, what you do matters As part of the SCP Health team, you have an opportunity to make a difference. At our core, we work to bring hospitals and healers together in the pursuit of clinical effectiveness. With a portfolio of over 8 million patients, 7500 providers, 30 states, and 400 healthcare facilities, SCP Health is a leader in clinical practice management spanning the entire continuum of care, including emergency medicine, hospital medicine, wellness, telemedicine, intensive care, and ambulatory care. Why you will love working here: - Strong track record of providing excellent work/life balance. - Comprehensive benefits package and competitive compensation. - Commitment to fostering an inclusive culture of belonging and empowerment through our core values - collaboration, courage, agility, and respect. Responsibilities: • Manage daily operations and recommend improvements to the practice as it relates to KPI's, and Client and Provider Satisfaction as established by both employer and the client. • Manage daily administrative duties for each service line to include death certificates, documentation queries, committee notes and follow-up, virtual health cart support, scheduling support, and management. • Daily Census management and patient assignment to include EMR reconciliation. • Market services and the hospital to ensure retention of existing referral sources and to grow new referrals and volumes. • Support co-workers in audit and billing and comply with ICD10/CPT coding and chart review to ensure accurate documentation and billing. • Enhance Client, PCP, Patient, and Provider Satisfaction as well as Quality, Case Management, Emergency Department, and other facility relations. Assist in satisfaction surveys for the client and clinician teams. • Communicate with PCPs and Consulting Specialist results pertaining to satisfaction, growth, and discharge summary follow-ups. • Complete Tracking Forms designated for the Hospitalist Program. Analyze and recommend needed improvements to both employer and Hospital leadership teams. • Identify on site production, performance, or other issues; recommend strategies for improvement. • Assist in monthly scheduling and completion of provider schedules for designated client site to ensure quality patient care and efficient use of resources. • Facilitate engagement of HM Medical Director to result in meeting participation, new provider recruiting and retention targets. • Creation and facilitation of meeting agendas, meeting summaries, and follow-up plans. • Manage daily operations and recommend improvements to the practice as it relates to KPI's, and Client and Provider Satisfaction as established by both employer and the client. • Establish and facilitate standing HM Committee meetings between Hospital Administration, designated facility department managers (HM representatives, ED representatives, Virtual Health clinicians, and Anesthesia providers if contract includes these services). • Liaison between employer and hospital personnel involved in medical records process. • Oversee daily operations regarding physician signatures, provider credentialing, physician completion of medical records and physician completion of daily billing. • Assist in Onboarding activities for new clinicians: meet and greet with introductions, MSO support, badge access, office set-up, etc. • Availability by phone or pager for schedule emergencies, patient complaints, or other facility issues. • Other duties deemed necessary and assigned by leadership. Knowledge, Skills, and Abilities: • Experience working in a professional or medical based office environment. • Excellent verbal and written communication and organizational skills. • Able to effectively work autonomously and collaboratively in a team environment. • Ability to build effective relationships at all levels within the organization. • High attention to detail and follow-through. • Intermediate Microsoft Office proficiency (i.e., Outlook, Excel, and PowerPoint) EDUCATION: • High School diploma or GED. • Bachelor’s degree, preferred. WORK EXPERIENCE/QUALIFICATIONS: • 2+ years of office management experience. • 2+ years of experience in Practice Management or Healthcare. • Project Management experience working within or alongside hospital-based environment or functional areas. • Knowledge and understanding of ICD 10 and CPT coding. PRIMARY LOCATION: • Shenandoah Memorial Hospital - Woodstock, VA Pay Range: 42,784.00 - 58,816.00 USD annually This range represents the anticipated base salary for this role. Actual compensation will be determined based on experience, qualifications, and internal equity considerations. - We offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance, including medical dental, vision insurance, a 401(k) plan with a company match, paid time off and holidays, professional development support, and employee wellness resources. Visit our website for further information. https://myscpbenefits.com/ Login name: corp-guest Password: weheal