At SCP Health, what you do matters As part of the SCP Health team, you have an opportunity to make a difference. At our core, we work to bring hospitals and healers together in the pursuit of clinical effectiveness. With a portfolio of over 8 million patients, 7500 providers, 30 states, and 400 healthcare facilities, SCP Health is a leader in clinical practice management spanning the entire continuum of care, including emergency medicine, hospital medicine, wellness, telemedicine, intensive care, and ambulatory care. Why you will love working here: - Strong track record of providing excellent work/life balance. - Comprehensive benefits package and competitive compensation. - Commitment to fostering an inclusive culture of belonging and empowerment through our core values - collaboration, courage, agility, and respect. JOB DESCRIPTION: Primary Duties and Responsibilities: • Accurately acquire hospital medicine charts for registration, coding, and billing • Maintain facility EMR access and remain compliant with all remote guidelines including patient privacy and access security • Resolve outstanding Chart Resources queries for hospital medicine charts • Maintain metrics and audits accurately and efficiently • Complete all tasks with a performance expectation of 98% accuracy & 4-day TAT • Report and publish audit findings and metrics to appropriate parties, including immediate and upper management • Maintain quality standards throughout the department • Maintain existing acquisition/auditing policy and procedure documents as necessary to include current coding guidelines per facility • Review patient data to ensure accuracy including account number, name, visit date, and other demographic data when required • Communication to all relevant support groups for follow-up and resolution of document data issues • Maintain daily production goals and accurate production spreadsheets • Agility to back-up chart validation and other Chart Resources processes when required • Collaboration in company/departmental activities, charitable initiatives, and overall corporate goals and objectives Knowledge, Skills, and Abilities: • A minimum of 1 to 3 years experience in one or all the following areas: • Customer Service • Quality Assurance • Research / Auditing / Reporting • Healthcare Industry • Basic knowledge of Hospital Medicine/Emergency Medicine/Inpatient chart components and/or terminology • Knowledge of Webex or Zoom virtual meeting platform or compatible experience EDUCATION (Required and/or Preferred): • High school diploma or equivalent required • Technical school/college preferred • Associate degree preferred not required FIELD OF STUDY (Preferred): • Healthcare or Business Administration • Medical Office Administration QUALIFICATIONS: Previous Experience: • Intermediate proficiency level in Microsoft Office™, Microsoft Excel™, Microsoft Word™ and Microsoft Outlook™ required • Experience using Kofax Capture™ or compatible application • Experience using OnBase™ or compatible application • Knowledge of Athena IDX billing system (preferred but not required) • Proficiency in assigned electronic medical record systems (training provided) • Proficiency using mySCP Care (training provided) CONTACTS INSIDE AND OUTSIDE THE ORGANIZATION: • Frequent contact with Department Leadership, HM Operations, RCS PreBilling • Frequent contact with SCP HIT team members • Intermittent contact with contracted facility support staff, global vendors WORK ENVIRONMENT AND PHYSICAL DEMANDS: • Professional setting • Continuous sitting • Continuous oral & written communication and listening skills • Continuous computer use • Access to high-speed internet connectivity and cell phone for DUO authentication across internal systems and EMRs • Job requires a high level of mental awareness PRIMARY LOCATION: • Corporate Office – Lafayette, la. Pay Range: 13.00 - 19.00 USD per hour This range represents the anticipated base salary for this role. Actual compensation will be determined based on experience, qualifications, and internal equity considerations. - We offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance, including medical dental, vision insurance, a 401(k) plan with a company match, paid time off and holidays, professional development support, and employee wellness resources. Visit our website for further information. https://myscpbenefits.com/ Login name: corp-guest Password: weheal