Jobs Summary The Benefits Coordinator is a member of our Corporate Benefits Team, responsible for supporting benefit functions to ensure effective administration of employee benefits. This position handles day-to-day benefits administration, including employee and HR admin inquiries, enrollment and record-keeping operations, and communications. It also involves assisting employees in understanding and utilizing their benefits and working with vendors to resolve issues. Principle Duties and Responsibilities • Acts as the main point of contact for employee benefits questions and concerns, supports team on initial escalations: • Addresses baseline to moderately complex elevated employee issues related to benefits, escalates when necessary • Responds to inquiries (coverage, eligibility, enrollment, plan operation, process navigation, etc.) • Supports communications and training materials related to benefits, ensuring clear and concise information • Provides benefit education, guidance and support to employees and HR Admins • Leads data quality processes in accordance with the Affordable Care Act • Monitors and administers processes in support of enrollment operations within the HR system • Handles administrative processes (complete forms, review enrollment docs, etc.) • Oversees, maintains and updates instructional and procedural documentation • Conducts audits and produces ad hoc reports • Handles vendor invoices and large claims tracking • Responds to various benefit inquiries from government and other third-party associations (Medicare Secondary Payer questionnaires, Medicare applications, etc.) • Files death claims for life insurance policies • Reconciles monthly benefit billings and submits for payment • Administer Canadian benefits processes • Coordinate Puerto Rico renewal with leadership oversight • Support RFP and M&A due diligence processes • Provides training on HR system benefits processes and supports troubleshooting issues • Collaborates with the Corporate Benefit’s team and other internal stakeholders on various projects, providing support and contributing to the successful execution of initiatives • Performs other administrative duties and back-up duties for team as needed Qualifications • Bachelor’s degree in human resources, Business Administration, or a related field preferred. • Minimum 2-3 years of experience in benefits administration or a related HR role • Proven comprehensive knowledge of benefits administration • Familiarity with HR technology systems, preferred experience with Workday • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). • Advanced proficiency in Excel • Exceptional attention to detail, when handling complex verification and documentation processes. • Strong organizational skills and the ability to manage multiple tasks simultaneously • Excellent communication skills, both written and verbal • The ability to handle sensitive and confidential information with the utmost discretion. • A solid understanding of employee benefits programs and concepts • Knowledge of benefit-related regulations, including COBRA, HIPAA, and IRS guidelines. The Company is an Equal Opportunity Employer.