JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING EMPLOYEE, PLEASE NAVIGATE TO THE INTERNAL JOB POSTING USING THIS LINK: https://wd5.myworkday.com/cowlitz/d/inst/1$9925/9925$5649.htmld Position Summary: Assists the Shift Manager with the day-to-day operation of table games to include training, counseling, and supervision of team members. Primary Duties and Responsibilities: • Promotes superior guest service. • Maintains, and perpetuates a positive organizational culture according to the principles of the Spirit of Tâlícn and the Core Values of ilani. • Supervises and secures all games in assigned gaming area. • Ensures the security of the table games and related equipment and keep clear lines of communication between table games personnel and the Surveillance Department. • Ensures the accuracy and integrity of the player rating system. • Keeps Scheduling Department abreast on a daily basis of any changes, check pit time starts on a weekly basis. • Enforces CTGC gaming rules and regulations, internal controls, and department/company policies. • Keeps abreast of “special events”, entertainment, employee activities, restaurant schedules, etc. Keeps other departments informed of developments affecting their function. • Monitors business demands and makes necessary adjustments. • Services guests, handles customer related issues with composure and professionalism. • Services employees, handles employee related issues with composure and professionalism. • Schedules Floor Supervisor assignments. • Maintains confidentiality of sensitive information. • Performs other related duties as assigned. Minimum Qualifications: • High School Diploma / GED; Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD). • Two years’ supervisory experience in a high-volume, complex casino environment. • Must possess excellent interpersonal skills with an ability to foster a supportive and enabling team environment. • Must be able to work various shifts and flexible hours. • Must be able to stand and walk for an 8-hour shift. • Must be willing to work in a smoking environment. • Must be willing to adhere to company health and safety measures. Work Shift: Day (United States of America) Knock, knock. Hear that sound? That's opportunity!