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Domestic Transportation Customer Service

Expeditors · expeditors.com
SterlingEntry level1+ yrs
Apply on Expeditors’s site

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Straight from the company’s own careers site.

The job in short

An entry-level full-time Customer Service Representative role at Expeditors in Sterling, asking for 1+ years of experience. Skills mentioned: Excel, Supply chain, Logistics, Insurance, Compliance.

ExcelSupply chainLogisticsInsuranceCompliance

Details

Found
11 d ago · posted 2026-10-30
Location
Sterling, VA, US
Pay (as listed)
$23–$25 an hour

Full description

Company Description We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our Mission We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us! Job Description Major Duties and Responsibilities • Ensure smooth and timely freight process flow • Ensure accurate and timely data entry into our operational system • Track and Trace Transcon files and reporting • Ensure accurate and timely client and vendor billing • Ensure delivery of freight and timely clearance when applicable • Interact with customers in arranging their shipments to meet customers service standards • Contribute and maintain good relationships with suppliers • Meet compliance at all times • Network communications, timely responses to emails and requests • Meet KPI standards in accordance with Company policy Qualifications • 6 months to 1 year related experience and/or training; or equivalent combination of education and experience • Understanding of documentation process a plus • Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results • Pro-active, strong organizational skills • Good computer skills (Excel, Word) • Hazardous Materials certification (preferred) • Fluent in English Additional Information Expeditors offers excellent benefits • Paid Vacation, Holiday, Sick Time • Health Plan: Medical, Prescription Drug, Dental and Vision • Life and Long-Term Disability Insurance • 401(k) Retirement Savings Plan (US only) • Employee Stock Purchase Plan • Training and Personnel Development Program • $23-$25 per hour • Hours are either 12-9 M-F and/ or 8-5 weekends • Full time or Part time

Customer Service Representative jobs in the United States · All Expeditors jobs · Entry-level Customer Service Representative jobs in Sterling, Virginia · Entry-level jobs in Sterling, Virginia

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