Manufacturing Customer Service Representative Pay: $20–$25 per hour, based on experience Schedule: Monday–Friday, 8:00 AM–5:00 PM Location: Hardin Valley, Tennessee Responsibilities • Process customer orders, prepare quotes, and ensure pricing and order accuracy. • Coordinate with sales, scheduling, and production teams to meet customer deadlines. • Monitor open orders and communicate updates or delays to customers. • Process returns, credits, and shipping releases. • Maintain customer records and prepare sales reports. • Resolve customer service and product quality concerns. • Build and maintain strong customer relationships. Qualifications • 2-year college degree preferred or 2+ years of manufacturing customer service experience. • Strong communication, organizational, and problem-solving skills. • Knowledge of manufacturing processes and logistics. • ERP experience required; QAD and Salesforce preferred. • Estimating experience is a plus. • Ability to multitask in a fast-paced environment. • Strong attention to detail and basic math skills. Compensation / Pay Rate (Up to): $20.00 - $25.00 Per Hour