Overview The Security Manager oversees and implements security measures to protect assets, individuals and property ensuring a safe and secure environment. They are responsible for managing the Security and Investigations department within the Public Safety Division and reports to the Public Safety Director. Responsibilities RESPONSIBILITIES: (This is only a summary of responsibilities and not meant to be exhaustive of all duties.) • Respond to calls for service and provide management direction and oversight. • Conduct risk assessments to identify vulnerabilities, opportunities and potential threats. • Manage personnel including hiring, training, scheduling and performance evaluations. • Build and enhance emergency response plans, procedures and coordinate emergency response drills. • Build a culture that encompasses and fosters dynamic thinking, efficient operations and accountability. • Create and maintain operational budgets and forecasts including labor and expenses. • Ensure compliance with laws, regulations, licensing, company standards and protocols. • Generate accurate reports and ensure compliance of required reporting, regulations and policies. • Monitor and manage security systems such as CCTV, access control and alarm systems. • Knowledgeable in Cal-OSHA, BSIS, California Penal Code etc. • Maintain operational reediness for emergency response equipment, vehicles and tools. • Maintain absolute confidentiality with proprietary, business and personal information. • Work cohesively with others within the Public Safety Division and other departments. • Provide elite customer service and routinely interact with guests, contractors and team members. • Serve as Division Duty Manager and Park Duty Manager as assigned. • Other duties as assigned to support the Park Qualifications QUALIFICATIONS: (This is only a summary of qualifications not meant to be exhaustive of all qualifications) • Must be at least 18 years of age and possess and maintain a valid driver’s license in good standing. • Applicable knowledge of security principles, threat screening, risk and crowd management. • Strong leadership, communication, de-escalation and problem-solving skills. • Strong attention to details and the ability to respond effectively to incidents or investigations. • Maintain high level of professionalism and confidentiality. • Must have a current BSIS Certified Guard Card or obtain credentials within 45 days of employment. • Must be able to clear a DOJ and FBI background in order to obtain and maintain BSIS certification. • Must have 3+ years of supervisory experience in a theme park setting or other security detail • Must be able to respond, adapt, and participate in emergency situations and incidents • Must be able to stand, walk, observe and patrol for extended periods of time. • Must be able to work in direct sunlight, outdoors, in the heat and other environmental elements. • Must have open availability to support park operation needs, including nights, weekends and holidays.