Identify opportunities across underwriting, claims, policy administration, billing, actuarial and risk analytics, fraud detection, distribution, agent experiences, customer service, and enterprise operations. Executive Customer Leadership - Build trusted relationships with C-level executives, technology leaders, business stakeholders, and transformation sponsors. Lead conversations on AI strategy, cloud modernization, security, data platforms, digital experiences, operational resilience, and measurable business outcomes. Account Planning and Technology Roadmaps - Own the technical strategy within the account plan, including stakeholder mapping, strategic priorities, transformation themes, and near-, mid-, and long-term roadmaps. Align plans to customer outcomes, cloud adoption, consumption, deployment timelines, and value realization. Help customers move from experimentation to responsible, scalable production adoption. Commercial and Negotiation Leadership - Shape complex, multi-year technology strategies and commercial agreements by connecting business value, implementation sequencing, consumption commitments, adoption plans, risk management, and measurable return on investment. Ensure the right technical expertise, executive engagement, and delivery capacity are aligned to customer priorities. Insurance Industry Expertise - Apply knowledge of insurance market dynamics, regulatory expectations, customer and agent needs, risk management, data governance, and competitive pressures to identify strategic opportunities and remove adoption barriers. Establish governance rhythms, success measures, and executive communications that demonstrate progress and business impact. Create feedback loops with product and engineering teams to address customer needs. Operational Excellence - Track strategic priorities, opportunity progression, adoption, consumption, risks, dependencies, and outcomes. Use quantitative and qualitative storytelling to communicate progress and influence decisions. Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 7+ years technical consulting, technical consultative selling, practice building, or related technical/sales/industry experience OR equivalent experience. Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 14+ years technical consulting, technical consultative selling, practice building, or related technical/sales/industry experience OR equivalent experience. 5+ years experience in digital transformation or using technology to drive customer business outcomes. 4+ years experience in business consulting, consultative selling, or change management. 5+ years experience leading technical, support, and/or partner teams.