We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Primary Job Duties & Responsibilities Research, track, monitor, and control membership levels in the assigned territories to meet and exceed our client commitments, goals, and expectations Develop and help implement production plans for assigned clients, partnering with Customer Success Work with the Operations team to understand and establish client goals and develop and implement provider plans for meeting those goals Forecasting staffing needs in the assigned regions and making recommendations, partnering with Recruiting Create, maintain, and present reports to the leadership team to effectively communicate trends and the status of current tasks Communicate key insights and findings to Operations team leadership Actively communicate regarding overall Production trends and client-specific metrics Monitor performance KPIs of assigned health plan partners, including production and client comps, to accurately represent production progress and inform strategy Respond promptly to inquiries Consolidate complex analyses into simple, consumable content with a focus on driving change through data Required experience • 3 to 5 years of prior relevant experience • 2 to 3 years stakeholder management • Proficient experience working within Excel • Strong organizational, problem-solving, and analytical skills, with the ability to manage multiple priorities • Ability to deal with ambiguity and adapt to changing business conditions Preferred experience • Prior Power BI experience Education Bachelor's degree preferred/ Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $46,988.00 - $102,000.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments. We anticipate the application window for this opening will close on: 12/27/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.