Secures valid data for the establishment of financial and medical records. Verifies insurance benefits, performs precertification, secures deposits, and established payments or referrals for payment sources. Acts as a support to the client for access to hospital services and to insurance companies. • Coordinates effective day to day operations of an assigned area or designated patient population. • Communicates patient/family health care needs to appropriate health care provider. • Screens patients for referral to Financial Assistance Program and other government funded agencies . • Participates as a member of the Care Team to achieve business goals, clinical/quality outcomes and customer satisfaction . • Performs other related duties as assigned or requested. • • No specific complaints received/problems identified regarding lack of responsiveness • Answers phone and intercom system properly and delivers messages promptly and accurately. • Orients patient/family to unit/room, visiting hours, and policies. • Obtains and verifies precertifications on all patients with payor requirements • Maintains and balances cash drawer • • Processes all consults/stat orders accurately and timely. • Ensures proper communication to health care provider and other departments to meet patient/unit needs and follow up PRN. • Accurately provides diagnostic prep information when scheduling patients. • Informs appropriate staff when a scheduled patient has arrived. • Assists with distribution and updates required record of distributed radiology Reports • Initiates and maintains integrity of requests, patient jackets and film release documents. • Assists in collection and reporting of statistical data • • Screen patients for complaints of incomplete requirements. • Screen patients for inappropriate proof of income and documentation Submitted to Financial Assistance Committee. • • Provides assistance to team members as requested or necessary. • Participates on committees/councils as requested/required. • Communicates operational issues clearly and effectively within the team and outside the team as appropriate. • Safeguards confidential information. • Ensures all work areas kept clean and reports any equipment malfunctions to a supervisor. • Regular and timely attendance is required for this position. • Performance of duties will be in compliance with all laws and regulations governing healthcare organizations • • Contributes to the daily operation of the division/department by performing other roles as needed. • Completes special duties/projects as assigned. Education: • High school diploma or GED equivalent. Experience: Required • One year previous clerical experience, preferably in a healthcare setting in the areas of admissions and/or billing, with an emphasis on customer service. Preferred • Previous hospital admissions.