Job Description – ServiceNow Developer IRM / BCM / SecOps Experience: 6–12 Years Location: Hyderabad Employment Type: Full-Time Role Summary We are looking for a skilled ServiceNow Developer with strong hands-on experience in Integrated Risk Management (IRM), Business Continuity Management (BCM), and Security Operations (SecOps) to design, develop, configure, and support enterprise-scale ServiceNow solutions. The ideal candidate should possess strong ServiceNow platform development expertise, experience working on security and governance workflows, and the ability to deliver scalable and high-quality solutions aligned with business and compliance requirements. Key Responsibilities ServiceNow Development • Design, develop, configure, and customize ServiceNow applications and modules across IRM, BCM, and SecOps. • Develop solutions using: • JavaScript • Glide API • Script Includes • Business Rules • Client Scripts • UI Policies • Flow Designer • IntegrationHub • Build reusable components and scalable workflows following ServiceNow best practices. IRM / GRC Development • Implement and customize ServiceNow IRM capabilities including: • Risk Management • Policy & Compliance • Audit Management • Regulatory Change workflows • Configure risk registers, controls, indicators, assessments, and issue remediation workflows. • Support automation of governance and compliance processes. Business Continuity Management (BCM) • Configure and support BCM solutions including: • Business Continuity Plans • Business Impact Analysis • Recovery workflows • Crisis management processes • Develop workflows and notifications for disruption management and operational resilience. • Support continuity testing and recovery readiness activities. Security Operations (SecOps) • Develop and enhance ServiceNow SecOps modules including: • Security Incident Response (SIR) • Vulnerability Response • Threat Intelligence integrations • Configure workflows for security incident triage, remediation, and escalation. • Integrate ServiceNow with security tools such as SIEM, vulnerability scanners, and monitoring platforms. • Support vulnerability and threat management automation. Integrations & Automation • Develop REST/SOAP integrations with enterprise and security applications. • Configure IntegrationHub and MID Server-based integrations. • Automate operational and security workflows using Flow Designer. • Support data synchronization between ServiceNow and external systems. Platform Support & Governance • Participate in code reviews and follow ServiceNow development standards. • Troubleshoot and resolve platform issues and defects. • Support upgrades, patches, releases, and deployment activities. • Prepare technical documentation and support testing activities. • Collaborate with architects, QA teams, administrators, and business stakeholders during implementations. Required Skills & Experience • 6–12 years of overall IT experience with strong ServiceNow development expertise. • Hands-on experience in: • IRM / GRC • BCM • SecOps • Strong expertise in: • JavaScript • Glide API • Flow Designer • IntegrationHub • ServiceNow scripting • Experience working on: • Security Incident Response • Vulnerability Response • Risk and Compliance workflows • Business Continuity processes • Experience with REST/SOAP integrations and MID Server configurations. • Good understanding of CMDB and ServiceNow platform architecture. • Strong analytical, debugging, and problem-solving skills. • Good communication and stakeholder interaction skills. Preferred Skills • Exposure to Operational Resilience frameworks. • Experience integrating ServiceNow with SIEM or security monitoring tools. • Knowledge of Agile/Scrum methodologies. • Understanding of ITIL processes and enterprise governance frameworks. • Exposure to cloud platforms and security operations is an added advantage. Preferred Certifications • ServiceNow Certified System Administrator (CSA) • Certified Application Developer (CAD) • CIS – Risk & Compliance (preferred)