Job Description • Act as a secondary group contact and event facilitator for programs after receipt of signed contract. • Support of three or more managers and affiliated programs. • Management of incoming phone calls and transfers regarding the event. • Run group reports such as pickups and rooming lists. • Work in tandem with Convention Desk and Group desk on housing changes throughout program. • Assistance in developing estimated charges, submitting for credit, invoicing and collection of deposits. • Help with preparation of group resume by merging, matching details to contract, filling in concessions, estimated charges and noting group VIPs. • Aid in executing orders in affiliation with event requirements (such as telephone orders, meeting event orders, business center needs) • Assist with hotel operational orders for events (such as meal vouchers, restaurant reservations, cabana reservation, show tickets, spa/salon, golf, etc.) • Help with preparation of VIP arrival/departure by setting up amenities, cards, transfers, etc. • Preparation for Group Precons by confirming attendance, printing nameplates, making necessary copies. • As a part of the sales line: answer, screen and direct all incoming calls/leads in a professional manner. • Assist and maintain an accurate filing system for all correspondence and reports in compliance with general office procedures. • Daily distribution and organization of department Meeting Event Orders. • Input accounts and bookings and maintain files in Delphi. • Follow Convention Services task list to complete each task in the full life cycle. • Perform all other duties and responsibilities as requested by Convention Services & Hotel Sales Department Management. Qualifications • Requires 2+ years of administrative experience with excellent typing skills. • Must have at least a high school diploma or GED. • Problem solving skills, good communication skills, ability to multi-task, and adhere to strict timelines in the completion of work. • The ability to work with internal and external clients. • Proficiency with Microsoft Word, Excel and Outlook is preferred. Additional Information Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.