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Data Entry and Operations Specialist

Prime Health Services · primehealthservices.com
FranklinMid level2+ yrsContract
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Straight from the company’s own careers site.

The job in short

Data entry and operations work.

ExcelInsuranceCompliance

Details

Found
8 d ago · posted 2026-10-30
Location
Franklin, TN, US

Full description

Description Do you thrive in a fast-paced environment where accuracy, service, and teamwork matter? Prime Health Services is looking for a detail-oriented, customer-focused Data Entry and Operations Specialist to join our growing team. In this role, you’ll support several operational departments, ensure data quality, and help maintain a smooth, professional experience for our clients, providers, and internal teams. If you enjoy being the dependable “go-to” person who keeps things running seamlessly, this is the role for you! What You’ll Do As a Data Entry and Operations Specialist, you’ll work across several key operational areas, including: Data Integrity • Communicate daily with medical provider offices to verify demographics • Research information, respond to emails, and update internal databases • Route questions to the appropriate internal teams Data Quality • Support audits and special projects to ensure accuracy and compliance • Review client contracts and partner network data • Identify trends and share findings with management Data & Contract Entry • Enter provider demographic and reimbursement details • Scan, file, and assist with basic reporting • Ensure welcome packets and outgoing mail campaigns are completed accurately and on time Panel Building • Build and maintain accurate medical provider panels for workers’ compensation clients • Log client requests and ensure updates are completed promptly Reception Support • Welcome visitors, clients, and vendors • Answer main phone lines and route calls • Maintain break areas and manage supply ordering • Assist with meeting set-ups, mail distribution, and general office tasks Requirements What You Bring • High School Diploma or GED required; Associate or Bachelor’s degree preferred • 2+ years of clerical or customer service experience—healthcare experience strongly preferred • Strong skills in Microsoft Office (Word, Excel, PowerPoint, Teams) • Excellent written and verbal communication skills • Ability to multitask, stay organized, and thrive in a fast-moving environment • Strong attention to detail, confidentiality, and reliability Why You'll Love Working at PHS Benefits • Medical Insurance (high-deductible plan with HSA) • Dental and Vision Insurance • Company-paid short-term & long-term disability • Company-paid group term life insurance • Generous PTO Policy • Employee recognition programs • Corporate office amenities including • Frequent employee events About Prime Health Services Prime Health Services (PHS) is a national medical cost containment company specializing in customized PPO network solutions. Since 2001, we’ve partnered with insurance carriers, TPAs, self-insured groups, and government entities to deliver high-quality healthcare access at discounted rates. Our technology-driven approach allows us to provide fast, flexible, and dependable service to our clients while supporting a collaborative, employee-focused workplace.

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