Description Thousand Oaks, CA | Mercedes-Benz | Premium luxury brand | Flat-rate | Luxury technician | ASE certified | Veterans encouraged to apply | $50,000 - $150,000/yr OTE WHO WE ARE Swickard Auto Group is a hospitality company that happens to sell and service cars. We believe the best guest experiences start with the best employee experiences. That's why we've grown to 40+ rooftops across the West Coast, Alaska, and Hawaii while maintaining a culture built on one simple idea: do right by people, every time. At Mercedes-Benz of Thousand Oaks, our guests trust us with some of the most sophisticated vehicles on the road. That trust is earned in the service bay -- by technicians who take their craft seriously, hold themselves to a high standard, and take pride in every repair that leaves their bay. WHAT YOU'LL DO • Diagnose and repair vehicles across a full range of systems -- engine, transmission, brakes, electrical, suspension, HVAC, and beyond -- using Mercedes-Benz diagnostic platforms and OEM procedures • Perform multi-point inspections and develop accurate repair plans -- communicating findings clearly to service advisors to support guest authorization • Execute repairs to manufacturer specifications with speed, accuracy, and zero shortcuts • Complete repair orders accurately and efficiently -- documenting all work performed and parts used with precision • Stay current on Mercedes-Benz technical service bulletins, software updates, and evolving repair procedures • Perform test drives to validate diagnostic conclusions and confirm repair quality before vehicle return • Maintain a clean, organized, and safe workstation that reflects the standard of the Mercedes-Benz brand • Contribute to a shop culture where quality, accountability, and craftsmanship are the baseline WHAT WE'RE LOOKING FOR • 2+ years of dealership technician experience -- luxury brand experience welcome from any premium marque including Mercedes-Benz, BMW, Audi, Lexus, Volvo, Land Rover, or similar • Strong diagnostic foundation -- able to work through multi-system problems methodically and accurately • ASE certifications a strong plus -- Mercedes-Benz factory certifications highly valued but not required • Comfortable with dealer diagnostic platforms -- XENTRY, STAR, or equivalent luxury brand diagnostic experience considered • Low comeback rate and a personal standard for quality that doesn't require managing • Physically capable of performing the demands of the role -- lifting, bending, and standing throughout the shift • Valid driver's license with a clean driving record • A craftsmanship mindset -- you take pride in every repair that leaves your bay WHAT WE OFFER • OTE of $50,000 - $150,000/yr -- your speed, skill, and certifications drive your earnings • Progressive pay plan -- Mercedes-Benz factory certifications and tenure increase your rate over time • Paid Mercedes-Benz manufacturer training and certification support • Medical, dental, and vision insurance • Life insurance and supplemental coverage options • Paid time off and paid holidays • State-of-the-art facility with current Mercedes-Benz diagnostic tools and technology • Clear career path -- strong technicians grow into senior tech, shop foreman, and service management roles at Swickard • Employee vehicle purchase and service discounts WHY MERCEDES-BENZ OF THOUSAND OAKS • Mercedes-Benz is one of the most technically sophisticated luxury brands in the world -- the diagnostic and repair work here is genuinely challenging and rewarding for a technician who takes their craft seriously • Thousand Oaks is a strong, family-oriented market with a loyal guest base and consistent service volume -- steady flat-rate hours and real earning potential • Swickard is one of the fastest-growing dealer groups in the country -- ranked Top 5 in North America for reputation in the automotive industry • A well-equipped shop with the tools, training, and management support to keep a skilled technician productive and growing • Our HEART values -- Honor, Engage, Anticipate, Respond, Thank -- shape how we treat our team just as much as our guests • Leadership that invests in your certifications, your development, and your long-term career growth Mercedes-Benz of Thousand Oaks offers consistent volume, a loyal guest base, and a management team that understands what it takes to keep a skilled technician engaged and earning. If you've built your technical foundation at another luxury brand, your diagnostic skills translate -- and we'll invest in your Mercedes-Benz certification from there. If you're a motivated flat-rate technician with luxury brand experience and a drive to grow -- we'd like to meet you. #T4